I give H2C Five stars For replacing my water heater under warrantee. The completed warranty and did a great job at a reasonable price. Both technicians were outstanding and very knowledgeable. Customer service at H2C Is great. If somebody on the phone didn’t have an answer, they would asked somebody else to make sure the information is correct. I was also given a approximate estimate on how much it would cost to install the water heater under warranty. They actually gave me a time window on when they expected to show up. The old water heater was initially installed by Genz-Ryan and they failed to show up. First Genz-Ryan told me it would be a week to have somebody show up for any type of warrantee work. Apparently they don’t care about prioritizing warrantee work. They didn’t show up on the schedule day and made several excuses. Genz-Ryan customer service would also not give me any time type of ball park estimate on replacement work cost. Customer service at Genz-Ryan is horrible and did not give me any sort of confirmed repair date/time following their prior failure to show. 7 years ago they were at my house; overcharged and pipe sweating joints were poor at best. I ended up having my water softener guy redo the pipe sweating a couple weeks after installation. The only reason I called Genz-Ryan back for a second time was to complete warranty work from their prior installation. Due to this companies excuses and poor customer service, I was without hot water for two weeks. Thank God H2C it’s a great company. They will actually perform warrantee work from other companies and do a great job. Thanks again H2C.
Keith was professional, courteous and helpful.
We could not have asked for someone with more knowledge,expertise, and honesty! Our hope is that Keith works many more years, so we don’t have to be worried about being told the truth about plumbing issues or if the work is being done properly. We are grateful for his professionalism!
Great service. Keith took care of two of our problems successfully with care and good cheer. Highly recommend.
Keith was on time, actually 15 minutes early. Look over the faucets we had problems with and suggested solutions. One faucet he said was our call if it needed to be replaced. He also replace both of our outside turn off valves, moving one to a much more convenient location. Extremely pleased with his service.
Keith arrived promptly at the appointment time and was able to fix our problem very quickly. Besides being very knowledgeable, he was also extremely personable, patiently answering all my questions and even giving advice on a separate unrelated plumbing problem. Very very pleased with the service.
What a refreshing change after being ripped off by Bonfe time after time!! Honest, reasonable, and itemized billing! My faith in humanity has been restored ! Keith explained everything he did every step of the way. He was pleasant, knowledgeable, and professional. ( He should probably get a raise).
Keith was very professional. He reviewed the issues step- by-step. He gave me a great quote and was able to install the same day. Everything was disinfected and cleaned before he left. Awesome!
Keith was very good at explaining needs and very efficient in preforming work needed. I felt charge for work was very fair. A job well done.
Keith was right on time, very quick and friendly. Service was reasonable priced.
Keith was very insightful and professional. He was able to do quality work at efficient speeds. Would love to work with him again.
Replaced bad water heater gas valve on water heater and added new expansion tank. I’m apple valley
Hooked up customer supplied gas range. In prior lake
Installed 2 customer supplied bathroom sink faucets with new shut off valves and supply lines. In savage
Hooked up customers gas cooktop. In cottage grove
Hooked up customers gas cooktop in cottage grove
Installed a new furnace, in Sunfish Lake, MN
Replaced heat exchanger on furnace, in Lakeville, MN
Replaced the toilet fluidmaster to fill valve, in Minneapolis, MN
Drained boiler, cut out bad union and coupled the pipes back together, in St Paul, MN
Opened volume damper on furnace, in Burnsville, MN
Replaced gas valve, thermocouple and sparkler assembly on water heater, in Lakeville, MN
hooked up water and drain for dishwasher, in Apple Valley, MN
Install new furnace in Lino Lakes, MN