Customer called us out to see if we could get her unit back up and running. Upon investigation Troy found that there was no one home at the house and there was no access inside to be able to diagnose the machine properly. What I was able to do was to test the Compressor. Capacitor was good. Compressor was holding homes in balance. However, the resting pressures were at zero psi indicating that there’s no Freon and that there’s a leak in the system that has let all the Freon out unable to test further at the age of the unit told the customer that wherever the leak is, it’s not gonna be worth the cost to replace the part and they should look into replacing the unit altogether. Customer insisted on paying for the diagnostic and I sent along an estimate for a heat pump replacement.
