Tony L. knows his stuff. He’s an honest technician not trying to sell new units. Purely there to repair and make honest recommendations. I can’t say enough positive things about him. I highly recommend Hot2Cold and especially Tony if you can get him.
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Corey Burdette was awesome. He introduced himself, was mindful of walls and surroundings when bringing in his ladder, personable and explained everything he was doing. Great customer experience.
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I met a lot of nice people, some twice, during my process. James, the mechanical engineer/sales, was pleasant and reassured my about the financing and the system itself. More money than 5 years ago but less money than my first quote, and I was given great financing! My installers were pleasant and did a neat job inside and out. However, they were sent to me unprepared to do what James had promised me. I had an appropriate Air handler and Condenser, but several small things were either undone or set incorrectly. I also had to, after installation, inquire about the permit and upcoming inspection of the work. A permit was subsequently pulled and inspection failed for two minor reasons. I had service calls(no cost) to correct minor problems over the next six weeks or so (not good), and I think we are finally done. The equipment ran with the blower set too high for all of July, and I still saved 30% on my electric over July 2021. I am very happy with my machinery. The management could have sent each crew better prepared, and saved me a lot of headache, though. Be prepared to make numerous contacts with the office, and make sure permit is pulled and inspected. My inspector was a huge help so do not skip it!
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Geraldo Answered questions, solved the problem, nice, attentive and professional. Thanks for a job well done.
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He said nothing was wrong with air conditioner, but it won't cool to the temperature on pad during middle of day. That's not normal for air conditioning. My air conditioner was just fixed about 2 weeks ago with your company where a pipe was drained. This is not acceptable.
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I got 3 estimates from 3 companies for new central AC. James definitely made all the difference. I will be picking this company for the work! He was very thorough, knowledgeable and extremely good at his job. I have all the confidence in this company because of his expertise and attitude.
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Tony was wonderful. Fixed the problem in seconds, then explained several things I never knew about keeping the system in good shape Just wonderful
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Charles and Luisdid a great job replacing the A/C condenser as quickly and efficiently as possible. Very thankful in this hot weather!
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I am extremely happy and satisfied in his knowledge, advice and expertise service. Hot2Cold has an amazing asset with his experience
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Hot2Cold is an awesome company. The person they sent to check on our system named James was supposed to give us an estimate for our AC duct cleaning which I thought we needed because some rooms were much hotter than others. James checked our entire system and found that it settings the installation company left for our units are not proper for our house. He put proper settings and adjusted all of the vents in the house which made it feel much better. On top of that he didn’t charge us anything! I haven’t seen this level of honesty and professionalism in a long time. Recommend this company to anyone who needs their AC serviced.
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Tony was very friendly and knowledgeable. He fixed our A/C and waited to make sure that it was working properly. I would highly recommend him!!
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Call back. Found evaporator coil frozen ice. I couldn’t do leak search because evaporator coils was full of ice. Recommend customer for leak search. Customer will contact office tomorrow morning.
Perform diagnostic and evaluation of System operation and present Customer with multiple options for Maintenance, Repair, or Replacement of System. Found system filter clogged Recommended replacing filter To be billed
System was off at the float switch. Ran vacuum on drain line while running water through the pipe removing lots of sludge build up. Repeated process several times until water came out clean. Poured bleach into drain line to further break up built up sludge deposits. Turned outdoor ninety down as more than less likely there are inconsistencies in the downward flow from air handler
Blower motor replaced. Unit working normal.
Completed, Remove water from from secondary pan and clear drain system checked good and draining properly , call customer that we may have to run new drain line if problem continues.
This was a virtual appointment to provide Michelle with the available replacement information.
Preventive maintenance completed. Self rinse Eva coils, shop vac drain line. All electrical components and capacitor working properly. Recommend pull and clean blower wheel. 1 Time Maintenance
Repair Option, completed Replaced bad contractor,and repaired wiring to contractor,temperatures and pressures checked good and draining properly.
We are not able to provide service for this home. The mobile home does not have enough space underneath for us to access and replace the ductwork.
Maintenance completed. Rinse self Eva coil, cleaned drain line. All electrical components working normal and capacitor.
Customer, Canceled call, thermostat reset on its on, had strom that just passed over.
Replaced bad 45+5 capacitor, temperatures and pressures checked good and draining properly.
Completed, Pulled blower and reset squirrel cage back in position on motor, system checked good and draining properly.
Repair Optionsystem low on charge recharged the system system up and running at this time no warranty on freon
Maintenance completed 6 units operating. Rinse self evaporator coils, drain line, all electrical components working properly and capacitor. 6 units operating. 5 package unit. 1 heat pump. Filter size. 4 filters 14x20x2 4 filters 16x25x2 4 filters 16x16x2