Thank you so much for fixing our AC David! Appreciate you taking your time to review everything and figuring out what was needed. I also appreciate your information on my unit and your recommendations going forward based on my AC units age. I will definitely use those to plan on steps to take in the future. Thanks!
Overall Experience
Quality
Price
Convenience
David arrived on time and reviewed the a/c as well as provided insight on how to care for the unit. The unit continues to supply poot air flow into primary bedroom and we had to call for another technician to come out.
Overall Experience
Quality
Price
Convenience
We had been using hot 2 cold for a while. We had our AC not working and called them. The company sent David Martinez. He said he will add Freon and charged 450$ and said will give the quote for the new unit. When we returned back the following week, AC was still dead. We called other HVAC and they said there is a leakage and was clearly visible and there was no need of adding Freon with out correcting the issue. Hot 2 cold broke our trust and will never use again nor will recommend.
Overall Experience
Quality
Price
Convenience
David Martinez was very thorough and professional. He diagnosed the problem right away. The service needed will Be included in the maintenance service.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very polite and helpful. Quick service. Knowledgeable of all the questions I asked.
Overall Experience
Quality
Price
Convenience
David took his time to clean condensate drain lines and pan, wiped down microbial growth, gave preventative recommendations and did check up of our system.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Corey went above and beyond to help us with our failing AC system. You can tell he actually cares about people, not just earning his paycheck. I wish all service techs were like Corey.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
David is considerate knowledgeable in his approach to the tasks at hand and with questions I had. Thanks David!
Overall Experience
Quality
Price
Convenience
David was professional and kept us informed with each step of the repair process. Provided options to get our system up and running very quickly.
Overall Experience
Quality
Price
Convenience
David was very thorough and detailed with our service. He made sure we had full understanding of the issues we had and the work he was doing.
Overall Experience
Quality
Price
Convenience
First of all, Corey was not the Technician. Le was and he was fantastic. I will be requesting him everytime.
Overall Experience
Quality
Price
Convenience
I was called to a home to replace a thermostat. Upon arrival, I went ahead and replaced the thermostat. I installed the new one and the system kicked on and made sure the thermostat was operating correctly. The customer registered the thermostat on their computer. The customer paid the remaining balance of $174.50 with a card.
I completed a job at an home service company. Upon arrival, the system was cooling, but the master room was not getting enough air. I checked the ductwork in the attic and found everything nice and sealed. I inspected the pressure and temps and everything was looking good. The supply plenum was leaking some air, so I added tape and mastic to seal it up. The filter was filthy dirty, so I replaced and cleaned the frame. I also put the blower speed to speed 5, which is the max speed. The customer was starting to get more air in the room before I left. The customer was also inquiring about price for running another supply to that return as he thinks that it needs another supply vent. I collected the $79 service fee customer paid with card.
I am a home service technician who provides comprehensive maintenance services for all systems in a home. This includes tasks such as cleaning and inspecting HVAC systems, repairing plumbing issues, and replacing electrical components. I also offer preventative maintenance services to help homeowners avoid costly repairs in the future.
I arrived at the customer's home to inspect their air conditioner. I checked the pressures, superheat, and subcooling of the unit. I also checked the temperatures and delta T to ensure everything was functioning correctly. I noticed that the superheat and delta T were 19 degrees, which is within the normal range. However, I was unable to inspect the ductwork in the attic due to the customer's boxes blocking the way. I informed the customer that the past few days have been humid due to the rain, and I recommended that they pay for the service today.
Upon arrival, I inspected the system and found that the supply was getting a temperature of 58 degrees. The static pressure was .3 inches of water column, and the return static pressure was .3 inches of water column. I also noticed that the customer had a 18x24 filter grill installed. Since I was not able to access the attic, I could not check the pressures in the system. I added refrigerant to the system and waited for 20 minutes to see if the system would cool down. However, the system continued to call for subcooling and superheating. I checked the pressures again and found that the system was still not cooling down. I added more refrigerant to the system and waited for another 20 minutes. The system continued to call for subcooling and superheating. I checked the pressures again and found that the system was still not cooling down. I decided to call the customer and explain the situation. I suggested that we check the refrigerant charge and see if there was a leak in the system. Th
I am a home service technician, and I recently completed a job at a customer's home. Upon arrival, I found that the unit was not cooling. I checked the unit and found that the condenser fan was very hot. It seemed like the system was cutting in and out intermittently. I checked the amps and found that the condenser fan was over amping as well. I suspected that the motor was faulty and needed to be replaced. I went ahead and replaced the motor with a rescue motor I had in my truck to get the customer cooling. We will return with the actual motor next week. The customer paid $150 for the service today.
I am a highly skilled home service professional. Today, I was called to a customer's home to address an issue with their air conditioning system. Upon inspection, I discovered that the suction pipe coming out of the condenser was not insulated, which was causing the system to overheat. I also noticed that the drain line was being redirected to a garden as a watering system, but the pipe was bottlenecked down to a quarter-inch pipe, leading to multiple instances of the float switch tripping the static pressure being released and the system coming back on. I informed the customer to remove the diversion system and let the condensate flow naturally. The thermostat on the system was not responding well to anyone pushing buttons or commands, and the major functions for turning the fan on and selecting the system to cooler were not operable. I estimated the cost of replacing the thermostat and called the landlord to let him know. He agreed and sent the estimate to the homeowner, and I am wai
The customer was experiencing a problem with their air conditioner. Upon arrival, the system was cooling, but the temperature was not dropping as expected. I inspected the unit and found that the water in the float switch was causing the problem. I flushed the drain line, which was very clogged up and had to be hit with the water hose from the outside. After flushing the drain line, I was able to get 53 degrees off the supply and the temperature dropped to 73 degrees. The unit is now running properly and draining correctly. I collected the remaining balance for the unit, which was $3242.17.
I was called to a home to replace a faulty ahu control board. Upon arrival, I found that the system was not running efficiently. I replaced the board and made sure it was working properly. The system was running smoothly and the customer was happy with the service. I did not charge the customer today as it was under gap warranty.
I arrived at the customer's home to find a cooling unit with water inside the secondary pan. I discovered that the clean-out cap was filled with water, indicating a drain treatment was necessary. I informed the customer of the situation and performed the drain treatment. I also noticed a double trap, one at the air handler unit and one outside. I cleared the trap at the air handler unit but left the one outside, as it could cause drainage issues. The double trap was clogged, and it took longer than expected to clear it. The evaporator coil and blower needed to be pulled and cleaned, and the system required a thorough maintenance. I cleaned the drain pan thoroughly, and the system was now draining properly with a steady stream of water. The customer paid $189 using a credit card. He agreed to schedule a maintenance appointment for the pull and clean of the blower and evaporator coil in a couple of weeks.
I am a highly skilled and experienced home service professional. I recently completed a job that involved replacing a capacitor in a residential electrical system. The capacitor had failed a test, and it was causing a power outage in the home. To replace the capacitor, I first removed the old one from the electrical panel. I then carefully inspected the electrical system to ensure that there were no other issues that could cause a power outage. Once I was satisfied that the system was safe, I installed the new capacitor and tested it to ensure that it was working properly. After completing the job, I cleaned up the work area and made sure that the home was safe for the homeowner to use. I also provided the homeowner with a warranty for the work that I had performed. Overall, the job was a success, and the homeowner was very happy with the results. I am proud of the work that I did and look forward to completing more jobs in the future.
I am a highly skilled home service professional. I recently completed a job where the customer's zone system was not communicating correctly with the unit. I diagnosed the issue and found that the tsat was wired incorrectly and not set to heat pump. I configured the tsat and system is cooling and running correctly. I also inspected the attic to make sure the dampers were closing and opening correctly, and they were. The customer paid $79 for the diag fee with a card.
I was dispatched to a home service call for a customer who reported that their air conditioner was not cooling. Upon arrival, I went ahead and ran the thermostat wire. I ran straight from the air handler unit to the condenser unit. The unit came back on, and the customer was happy. I will wait until Monday to see if the customer has to flip the breaker again. The customer said she couldn't wait a week because she was leaving town.
I was called to a home to inspect a home's air conditioner. Upon arrival, I found that the system was cooling but had water in the float switch. I informed the customer of the issue and they said they couldn't pay for the service at the time. They said they would flush the system themselves. I did not flush the system or perform a drain treatment. The customer paid $79 for the service today.
I was called to a customer's home to repair their air conditioning unit. Upon inspection, I found that the compressor was not turning on and the customer was not receiving any cool air. I checked the compressor control board and found a 06 code, indicating a fault in the start circuit. I then checked the capacitor for the appropriate charge and found that it failed the test and needed to be replaced. The customer had a 10-year labor warranty, so I was able to replace the capacitor with a warranty part.
