Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Even though he didn’t give an estimate I found him very knowledgeable about air conditioning.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
They are always very quick on responding and always tell us how Much it will be to fix it. And they have worked on our duct work to get the whole house cool
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Excellent service! They will text you and let you know who the technician is that is on the way. Very dependable, reliable and very affordable. They will have your AC back up and running fast!
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James did an excellent job providing all of the options. He was very thorough.
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James was fantastic to work with. He went over the job step by step. He did a great job following up with us when we had a small issue. He made sure the problem was fixed and that we left happy. Thank you James for all that you did for us. I will also be writing a Yelp review for how great your team is at hot n cold
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Geraldo worked very hard to get things fixed. He explained what he had to do. He was very thorough.
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Great service , very prompt and conciseness
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In attic there is metal ducts and older flex lines. Do not see signs of leaks. Checked for air leaking around package unit finding none. Condenser coils were very dirty. Washed down condenser coils. After washing coils found total system amperage 8 amps lower while running in cooling and system superheat and subcool are now within range.
Today we visited to provide pricing to replace the air conditioning system and furnace. The existing unit is 23 years old and will be proactively replaced. When the unit is replaced Robert wants to be confident the unit will give him the same success as the current system. He also wants to be sure we seal the ductwork to help address the dust in the home. James emailed four options for Robert to consider.
Today we visited to provide pricing to replace the system. The existing unit is not working. The breaker in the electrical panel trips immediately upon resetting it. This indicates a high voltage electrical short in the outside unit. Since the machine is 11 years old Bryce would like to replace the unit for his grandparents instead of spending thousands to repair the unit. James sent Bryce four options. These options include systems from a fully inverter style unit down to the minimum efficiency required. After speaking with the grandmother and her goals with the home the Option #4 - 14 SEER system is the best solution for this particular situation.
Replaced air filter, let spare with husband
Today we learned the unit is not working because of a refrigerant leak in the evaporator coil. The unit has been installed in a manner that prevents the replacement of the coil without removing the air handler. In addition to the unit not working the ductwork is in need of replacement and the unit is too large for the home. James provided options that range from complete replacement of the unit and ductwork down to the minimum band-aid of adding refrigerant with leak seal. We will be returning to replace the system and ductwork.
Performed maintenance on system: checked capacitor, contactor, motors, temp split, and refrigerant charge; cleared and cleaned drain line; sanitized duct system; used self rinse cleaner on evap coil; system is operating properly at this time
There is a flat roof above the main breaker panel. Replacing electrical wire will require an electrician. Spoke with Hector and then Wayne with the conclusion that it will be best to replace straight cool condenser with a heat pump.
Incomplete. Installed new air filter. Thermostat was never installed with new system and I’d not a heat pump thermostat. Client wants a new digital programmable thermostat. Need to return ASAP with thermostat.
This machine uses the same type of indoor fan as the inverter and two-stage options. Although it doesn’t allow for specific humidity control, it does provide great dehumidification. This unit is very adjustable allowing us to dial in the airflow to ensure quiet operation and great comfort.This option is popular because it has a few must have features above basic requirements. No humidity control, but 15 SEER is a step up and wifi thermostat.
Today we visited to determine why the home did not feel comfortable and has a mold issue throughout. We learned there are a litany of installation and ductwork issues. A brief report, photos, and pricing for the solution was sent to Natalia. * Natalia is the tenant and the information will be sent to the homeowner.
Fuse was blown. We were just out for same reason. Found common wire connected to b terminal at thermostat which is only done with Trane thermostats. Removed common wire from b terminal and replaced fuse. Tested to be use that heater operation is good. 41.2 amps. Contactor for heating elements is very loud and needs to be replaced
This was not an in person appointment. This appointment was for James to adjust his proposal.
This is the most basic equipment available for purchase today. It uses a single speed compressor and a single speed indoor fan. This unit is the least expensive to initially purchase and install.
Today we visited to provide pricing to replace the air conditioning system and furnace. The existing unit is not performing well and is mismatched. Patrick wants to replace the system now before it has any more trouble. Patrick decided to move forward with Option #4 on his proposal. We are scheduling his work for March 2, 2022.
Today we visited to provide Brandon with updated pricing to replace his equipment. After recapping what he’s hoping to achieve Brandon decided to move forward with the DELUXE efficiency system, Option #3. His mom served in the US military so they will be receiving an additional discount on their project. The installation prices have increased dramatically since the first estimate James provided in March of 2021 so he included two other discounts to try and bring the pricing as close as possible to what was offered in March 2021.
