Today we visited to determine why the AC unit isn’t working. We learned the system is not functioning because it is out of refrigerant. James located two leaks in the unit, a large one in the outside coil and a small one in the inside coil. The parts are not available for this machine so James put together four replacement options and sent them to Pamela. The unit is NOT working at this time. James was not able to speak with the owners before leaving, but the information was delivered to Dimitri and Pamela.
