I am a skilled professional that works for a Hot 2 Cold Air Conditioning company. I received a call from a customer who was experiencing issues with their air conditioning system. The previous company that was there diagnosed the control board as the issue using Goodman Tech Support. However, the customer did not go with that company because they could not locate a control board until Friday. I called around the distribution houses and found one available for pick up. The customer preferred to get this done faster, so I scheduled the installation for the next day. I arrived at the customer's house early in the morning and began the installation process. I worked diligently to ensure that the installation was done correctly and efficiently. I also provided the customer with a warranty on the installation and any parts used. The customer was very satisfied with the work and thanked me for my professionalism and expertise.
