I was called to a home to repair a hot 2 cold air conditioning system. Upon arrival, I found that the system was not cooling. I diagnosed the issue as a faulty control board and replaced it. After installing the new board, I made sure it was connected to the cloud app and updated. I waited 20 minutes to ensure the system was running correctly and there were no fault codes. The customer had another company take a look at the unit and they replaced the motor. However, they were unable to get the motor to run because they did not update the shared data on the cloud app. The customer paid $425 with a credit card.
