I was called to a customer's home to inspect her air conditioner. Upon inspection, I found that the system was on its last legs and would need to be replaced within three months to the end of the year. I discussed with the customer the cost of replacing the system and what it would entail. The customer agreed to have the system replaced and I provided her with an estimate. I also discussed with the customer the possibility of replacing the system with a newer, more energy-efficient model. The customer agreed to have the system replaced with a newer model and I provided her with an estimate for the new system. I also discussed with the customer the possibility of replacing the system with a newer, more energy-efficient model. The customer agreed to have the system replaced with a newer model and I provided her with an estimate for the new system.