I was assigned to meet with a client to discuss the options for repairing or replacing their air conditioning unit. I arrived at the client's home and greeted them warmly. We went over the issues they were experiencing with the unit and discussed the different options available to them. I explained the pros and cons of each option and answered any questions they had. After discussing the options, the client decided to go with the repair option. I scheduled the repair appointment for the next day and made sure the client was satisfied with the service.