We have used Hot 2 Cold on several occasions and James Thornsberry has been extremely professional every single time. He does a great job of asking the right questions, explaining technical items, and providing multiple options based on individual client needs. We need to do a complete overhaul on our entire HVAC system and he provided us with four separate estimates, each with competitive pricing compared to similar estimates from other companies. We would gladly call Hot 2 Cold and James any time for any questions or concerns we might have in the future.