Customer called us out because the air handler was not coming online or the compressor. Upon investigation, Troy found that the electric signal was being robbed by the thermostat, we recycle power disconnected a few items to rule them out such as the transformer, the surge protector, and the float switch, respectively Nothing seemed to change until Troy hardwired the green yellow and red wires wire nut at the thermostat then everything turned on which ruled out the motor being bad and the board being bad. After taking it out of being hardwired and putting the thermostat back on, everything turned on and was functioning normally.
