Customer had us out so that we could evaluate her system after a lot of water was leaking out of it. Upon investigation, Troy found that the back piece of the insulation was blowing into her blower wheel, causing a restriction in the airflow, which is leading to a subs which intern gave her all of the water all over her floor. Upon further investigation tray found the system was very old, and when he put his gauges on that condenser, they were reading very very low at the edge of the system replacing the coil seems less cost-effective than just replacing the system. The customer agreed and we came to terms on a new, two.5 ton Trane street pool which agave have to deposit for and looking to schedule this upcoming week.
