Our 8 year old Amana furnace wouldn’t start. Austin our Huft tech found the gas valve wouldn’t open and ordered a new one. After a mix up in parts shipping left us down over a week Austin finally returned with the valve. When he was about to install the new one he found a condensation drain tube was the culprit not allowing the sensor to open the original gas valve. He fixed that and the unit started up. Because of the delay and mix up Austin waved all our repair fees. That seemed to me to be a very honest and upfront compensation for the repair and delays. Thank you, much appreciated
