Customer request heating inspection service during inspection service on two systems found one system heat is non-operational found for top floor. Heating unit is not operational due to a failed coil in the inducer assembly also found on the second-story unit the blower wheel is loose on the bearing and has a high amount of dirt on the fan blades. During inspection of first floor system found blower motor has play on the bearing also found the compressor start capacitor is below 10% tolerance during inspection of the first floor heating system found that there is a failure in the 24 V coil that operates the gas valve. On both units found fiberglass insulation on the interior side of the panels is coming apart. Customer wants to move forward with repairs ordered parts from Johnstone supply are estimated arrival is Friday, February 12. After new parts are installed will finish the last steps of the heating maintenance Customer is signing up for superhero membership on one of the packa