The Huft technicians who have come to our home have always been friendly, curteous, and professional. I appreciate how they contact me by text ahead of time with a picture of the technician so I know who I should expect to see arrive at my home. They call ahead to let me know they're on their way, arrive when they say they will, clearly explain what work they'll be doing that day, any updates as they go along, and how everything went when they're done. They also take their time to thoroughly answer any questions I may have. Their work has always been done well. The office staff have also been a pleasure to work with - very friendly and informative - and have sent helpful email and text reminders about appointments as well as any follow-up paperwork and documentation. I would recommend Huft to anyone.
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We had the pleasure of working with Bradley, he was on time, fixed our issue quickly and explained everything in detail.
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Company very helpful, and Kris was professional, courteous and thorough.
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Chris is most definitely a very important asset to your company. He was very professional and friendly.
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The guys were right on time and were very courteous. They handled the problem very quickly and explained what appeared to be the cause of our problem and how it was fixed. They even took the time to give us some tips on how to keep our system running great. This is why we use Huft!
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Chris immediately diagnosed and fixed the problem that made the new register vent cover hang loosely and dangerously. He explained to me that the problem had to do with the "flange" on the ductwork leading to the register cover, so he had to move the ductwork to get at it. (A worker from a previous company had been unable to find and fix the problem.) Chris also checked all of the other new register covers and showed me how to adjust them and how to remove the covers to replace the batteries on the new smoke alarms, all without making me feel like an idiot. He is the most polite technician I have ever encountered!
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excellent service i just noticed my screen name was incorrect my first name is christine not christina
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It is a joy to work with this company. Outstanding personnel at every level!!!
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Shun showed up on time and was very professional and efficient. Wasted no time checking on the unit in the back then going up into the attic and putting together a quote and going over it with me, answering all my questions.
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Went over insulation and system replacement estimate.
Customer request sidekick inspection service performed sidekick inspection service on heat pump package unit inspected all safeties and connections checked refrigerant level during refrigerant level noticed high side pressure is above 600 psi and causing the unit to kick off on high head pressure inspected the systems operation in cooling found system operate properly with proper pressures in cooling mode indicating that there’s a failure with the heating thermostatic expansion valve will return to replace heating thermostatic expansion valve Expansion valve ordered from Johnstone supply or ETA 5 to 7 business days
System is performing now and doesn’t seem to have not been working at anytime. Alarm codes are A015-A016 and are for damper motor not being wired up properly. Checked connections and they are both wired properly to zone board. If not wired properly than zoning system would not be working properly. Will need to talk to tech support and see what can be done with that.
Upon arrival homeowner stated that their gas bill from last month was higher then normal, they had a concern that the system might be leaking gas or not running as efficient. Checked and tested system in heat mode, checked gas pressure and also performed a gas leak search on piping on roof. Dropped gas pressure from 3.7 to 3.2, found no leaks on gas piping from roof to system. Informed homeowner to run system as usual this month and compare this this months bill to last months. Homeowner will give us a call if there are no changes.
Provided leak diag Found water accumulating at base of kitchen faucet, under faucet at brass all tread water forming and present, checked drains and disposal, angle stops Ptrap and dishwater drain and water supply dry and no signs of leaks Was informed H/O installed faucet themselves, found not sealant arrived base or putty holding or setting fixture Recommended pulling faucet inspecting housing for failures and reinstalling properly Tenet to call for approval due to cost threshold being surpassed
Performed first visit heating maintenance on a Goodman furnace. Wiped down and vacuumed blower cabinet, gas line inspected to ensure no leak, condensation drain lines are cleared, cleaned and resurfaced flame rod, all electrical components were within spec and system is operating properly. Advised to change filter within the next month. Will have another visit for A/C unit in the summer.
Upon arrival system operational. Checked wiring connections. Checked flame sensor. Checked inducer vacuum hose port. Cycled heat. Temp rise ok. System ran 10+ minutes with no issue.
**Joined the Super Hero Maintenance Program Monthly** Upon arrival tenants concern was that the system is not working at all. Went into the attic and found that the furnace blower door and furnace door we’re both off laying on the cat walk. Installed doors and cycled system and Heating cycled on. Spoke to homeowner about what happened. Call complete.
Check noise issue. All check are within spec and system is operating properly.
Found limit switch tripped. Reset limit switch and tested system for operation. System is operational at this time.
Gave options on Bosch and Lennox roof packs.
Upon arrival customer had blockage in hallway lavatory sink. Removed p trap and ran cable through and pulled out ball of hair. Ran snake two more times and came back clear. Tested by filling up sink and draining 3 times with customer next to me. Test well and no evident leaks.
Upon arrival homeowner stated that system was blowing cold air when running in heat mode. Upon diagnosis found system was low on refrigerant, recommend adding refrigerant to system and installing UV dye to perform a leak search at a later date. Homeowner approved repairs and also signed up on superhero club membership. Added 3 pounds of refrigerant to system and UV dye. System was putting out a 30° temperature rise and no other issues occurred. Informed homeowner office will call tomorrow morning to schedule a appointment to perform leak search.
Found weak capacitor on condenser motor reading 4.3 mfd on a 5 mfd capacitor. Replaced capacitor. System operations ok at this time.
Performed an a/c and heat tuneup. Checked system operations, all components, and safeties. Found weak capacitor on condenser motor. System operations ok at this time.