Customer request sidekick inspection service performed sidekick inspection service on heat pump package unit inspected all safeties and connections checked refrigerant level during refrigerant level noticed high side pressure is above 600 psi and causing the unit to kick off on high head pressure inspected the systems operation in cooling found system operate properly with proper pressures in cooling mode indicating that there’s a failure with the heating thermostatic expansion valve will return to replace heating thermostatic expansion valve Expansion valve ordered from Johnstone supply or ETA 5 to 7 business days