Appreciated the quick response on a cold day, professional conduct, able to resolve the issue quickly
The IMS guys were prompt, courteous, and very professional. They went to great links to protect everything and clean up afterwards. Process took three hours for two man cleaning crew and the furnace tune up was done by a third technician. I'm glad i stopped by the kiosk at Home Depot to discuss this. Or contact IMS directly- might safe some money.
They were very professional and cleaned up after themselves
Cruz did a very good job. Cleaned up, and explained what he did. Offered suggestions for future issues. And very knowledgeable about my system.
Franklin was truly professional, courteous, informative and thorough. He and Mitch did a fantastic job and were a REAL credit to IMS. We are thoroughly satisfied!
Jordan has been to my home a couple of times and he has been great!! I would easily recommend IMS and Jordan to friends.
Jordan is very knowledgable and very pleasant to work with & goes over everything that was done & answers questions.
Replaced inducer motor on 2004 Carrier MCA 40kbtuh furnace.
Diagnostic of an Armstrong furnace, to find and repair the components of the failed system
Steam humidifier Honeywell TrueSteam diagnostic. Intermittent operation likely due to control board. Recommend new humidifier.
Steam humidifier diagnostic. Install new holding tank per annual service.
Warranty on 2011 Carrier MVC. Replaced control board.