01DEC2024 Jason Brown Arrived for new customer no heat. Spoke with homeowners about the systems performance. It’s not coming on. We inspected the furnace together and found the system on lockout for failed starts. We cycled the power and watched the system start up. Found gas valve not opening. Verified voltage to valve. Spoke with homeowner about valve replacement. We decided that we’d need to think about it. Smacked gas valve with a wrench and got it to open. System is heating, but I cannot guarantee its performance. And due to its age I recommend replacing the system instead of repairing it. Attached is estimate for the gas valve. Thank you!