Tom M. 1-8-24. Customer stated he’s had multiple issues from the system not heating, to breakers tripping and blade fuses popping. He recently replaced the thermostat. Found failed condenser fan motor. Noticed heat pump coil is extremely dirty and needs to be washed. Capacitor size 45/7.5. System is out of warranty due to being the second owner. I spoke to him over the phone. Advised him the fan motor was bad and recommended replacing the outdoor unit. He stated he’s going to be selling the house soon. He’s going to call us back and let us know what he wants to do. Will need to call American standard to get price on the motor if he wants to repair if not we can schedule a return trip for when he’s home to go over replacement options.