Jake Kring. 02-14-25. I arrived for a new customer no heat call. I spoke with the homeowner and found that the system has stopped heating. I inspected the indoor system and found the low volt fuse to have failed. I further troubleshooted the system and found the reason that the fuse had failed was due to the contactor coil had shorted. I explained this to the homeowner and we decided to replace the contactor at this time. Once I replaced the part I cycled the ac and heat on and made sure both systems worked correctly. We discussed the club maintenance plan and decided to not sign up on the plan to prevent issues like this.