Checked everything in the attic vents.
Always great and efficient service from Interstate
Taylor took the time to properly diagnose the issue with my furnace and correct the problem. I really appreciate his time and attention!
Great Experience. Mario & Jeremiah did a great job. They worked non-stop all day (10+ hrs) until they had the job completed. Very friendly, knowledgable and courteous. Answered our questions without hesitation and cleaned up their work area nicely. Great Job!!
Jason Brown inspected my heating unit. I was very satisfied with his service. He explained to me, in terms I could understand, about my particular unit. He made me aware of possible issues I could have in the future. I would highly recommend.
Witth my knowlege of Heat and Air, I think Jake knows his stuff. He is very friendly and profesional. Couldn't ask for better.
Jason is a excellent Teck! Professional, friendly and trustworthy! Very happy and satisfied with his service!
05DEC2022 Jason B Arrived for club member no heat. Inspected pack unit. System was cycling heat as I walked up. Furnace came on in heating. Noticed gas valve shut. After speaking with the homeowner that valve actually goes to the old floor furnace gas valve to furnace is near blower cabinet. Inspected gas valve, gas pressure, flame sensor, and spark ignition. I found everything working normally. Called homeowner, and she is wanting to meet me here after work to see how the system operates with the thermostat. Left system running. Pausing appt until homeowner calls. Arrived back with homeowner,upon arrival the system was struggling to start. Spark ignition will turn on one burner will light then spark ignition shuts off. Spark ignition will light all burners will come on, system will reset ignition phase. System then lights and stays on. System will run to set temp then shut off and not come back. No errors at board. Spoke with homeowner about solutions. For 100% systems working we nee
04DEC2022 Jason B Arrived for blue club no heat. This is the 4th time we’ve been out. Homeowner got home, and found the house cold, again. Spoke with homeowner about the issue. We decided to get it running tonight. When I got up into the attic the furnace was beginning start up sequences, and came on In low heat. Pulled furnace door, jumped low to high heat. Buttoned system up and ran system through start up 3 times. System is lighting normally. Will call in AM. Jake k. I arrived for a new system we installed to not be heating properly. I spoke with the homeowner and found that the system will not run at all at times and keeps running and heating above the thermostat temperature. I inspected the system and found the system to be running with high gas pressure in low and high stage. I adjusted the gas pressures and rechecked the systems temperature rise. I found the temperature rise to be high from return and supply air through the furnace. I checked the systems installation instructi
Arrived to preform maintenance on 2 York furnaces. Customer said they have been running the furnaces and to there knowledge the furnace have been running properly. While preforming maintenance I checked all aspects of the heater. I checked both blowers, induce draft motors, all safeties, pressure switches, heat exchangers, checked and cleaned flame sensor, checked igniters for proper operation and ohms, fired both furnaces from the thermostat to ensure proper thermostat operation. While checking the smaller furnace I noticed the hot surface igniters ohm reading was extremely high so I fired unit and noticed the igniter was starting to fail(see pictures) but was still operational. Did recommend to the customer to replace. On the bigger furnace while doing my maintenance checks the furnace stopped working and nothing would would work, I started troubleshooting possible problems and determined the circuit board had gone out. Could not determine if it was something I had done during
Blue shield club heating maintenance. Joe(JC)Ritchal. 12/05/2022 Performed full system evaluation and safety inspection. Checked blower motor, blower wheel, heat strips, evaporator coil, reversing valve, refrigerant charge, compressor and fan motor amp draws, temp split and changed filters. System is operating correctly at this time.
28NOV2022 Jason B Arrived for new customer no cool. Spoke with homeowner about their systems performance. It’s been running no stop after I tripped some breakers. Cycled system into heating at thermostat. System is running with thermostat in off position and no change when set to on position. Inspected ‘98 weather maker furnace. Cycled the system several times. Checked voltage and amps tested all safeties and components. I believe the relay is shorted and not allowing system to come on. Called carrier for parts but no answer and it is now after 5. Rescheduled with homeowner for tomorrow at 3pm need to bring compatible board for 58zav070-12 Pausing appt. for now. 11/29/2022 Taylor Pavey Arrived at the customers home to confirm Jason’s diagnosis of a bad control board on the carrier system and to get the part number off of the board for replacement. Did come to the same conclusion of a bad board, I found the board to shorted and burnt causing the blower relay and the induce draft mo
Arrived for call back on no heat. Inspected system. Touched float switch system came on. Replaced bobber on switch, and installed a pvc 90 before switch. Ran system to set point of 72. Cycled system on and off. Ran system in em heat and aux heat. Everything is working at this time.
03DEC2022 Jason B Arrived for recent repair no heat. Spoke with homeowner and tenant about the issue. We were out about 3 weeks ago and repaired the air handler, now it’s not working. It was 71 degrees when tenants went to bed it hasn’t worked all morning. Inspected air handler. Wiggled float switch system immediately kicked on. Traced float switch wires and found a poor connection at the wire nut. trimmed wire back and reconnected wire nut. Cycled system in all stages of heating. Verified amps at heat strips. Checked temp rise. Went through all electrical connections. Amps and electrical connections at the heat pump. Ran equipment for about 20 min 107 degrees at registers. System is heating normally. Waiving service fee as I am unable to determine if this was our fault.
03DEC2022 Jason B Arrived for fall tune up, spoke with Maggie about the systems performance. Everything is working. System was running in heat upon arrival. Inspect coil, heat exchanger, blower motor, inducer, return plenum and ductwork. Inspected all electrical components/ connections at the furnace. Tested for CO and cycled system at the thermostat. System is running properly at this time.
Arrived for Infinity system communication error. Spoke with homeowners about the issue. When we run the gas heater we get error 179&178 at the thermostat. Everything is working just fine though. Inspected equipment. Cleaned module chips and reset thermostat. Trimmed back wires at AC, removed wire nuts from com wire, and reconnected. Ran stat through install setup. Cycled system in all stages. No errors present. Spoke with homeowner further to confirm no other issues. System is running properly at this time. Waived fee as we were just out for a tune up.
I arrived for a club member no heat call in the pool room. I inspected the system and found the control board to be burnt and not receiving a call for heat on W1 or W2 when 24V are present. I will contact the manufacturer and get pricing on the control board on Monday and will be reaching out to the club member. M# = 58cta090-10116. S# = 4503A42322
Blue shield club heating maintenance. Joe(JC)Ritchal. 12/02/2022 Performed full system evaluation and safety inspection Checked blower motor, blower wheel, inducer motor, flame sensor, hot surface igniter, heat exchanger, gas valve, gas pressure, gas line, safeties, flue, performed carbon monoxide test, cleaned flame sensor and left new filter for customer. System is operating correctly at this time.
I arrived for a silver member fall tune up on two systems. I inspected both systems and both humidifiers and found the pads on both humidifiers to be letting the water flow to fast causing half of the pads to not be saturated with water. I made this aware to the homeowner and we decided to replace both humidifier pads. The homeowner was in a business meeting online and I did not disturb him. We will need to call and collect for the humidifier pads.
I arrived for a new customer fan running all the time problem. I inspected the 46 year old furnace and found the cause of the system failure is the fan high limit control is sticking and will not shut off after the flame shuts off from the satisfied call from the thermostat. I can manually shut the fan off but the fan will continue to run after each heat cycle. I also inspected the heat exchanger and found the 2nd cell from the right has excessive rust buildup and is in far worse condition than the other 4 cells. I preformed a carbon monoxide test and found no readings at this time. I made this aware to the homeowner and recommended to replace the system due to the condition and age of the furnace. He only wanted to replace the fan/high limit control and the fan relay that controls the fan in cool and on/auto mode. I do not have the fan/high limit control and will have to track down the correct parts and return to repair the furnace. The homeowner agreed to replace both parts and agree
I arrived for a club membership fall tune up on three furnaces. I first spoke with the homeowner and the first issue was they had a water leak by the furnace in the garage. I helped the homeowner trace the leak down and found that the water filter was leaking. I helped the homeowner remove and clean the filter and help him clean the set up and reinstall the filter. We let the system set while I addressed the furnace tune ups. I inspected all furnaces and found all electrical components to be running properly and within manufacture specifications. I cleaned all flame sensors and adjusted all gas valves. The filters were recently replaced so I left the filter replacements with the homeowner for the, to replace at a later time. We rechecked the water filter again and found it to not be leaking.
Arrived to the home due to the furnace not heating properly. Was greeted by the customer at the front door where I was shown where the furnace and thermostat were located. Customer said the furnace wasn’t working at all. I started looking at the 1998 Carrier furnace and noticed the furnace was locked out on “high limit lockout”, so I started looking at possible reasons why the high limit could be tripped and found a few issues. Found that blower motor was out of balance, also found that system only has 1-14” return which is not enough return for proper operation of the furnace and air conditioning, also the high limit it’s self is slightly weak as well. I reset the unit and tried to higher the fan speed to move more air but it still would trip limit, only could get furnace to run for about 2 min and 30 second before limit would trip out again. Explained to the customer my findings and discussed replacement vs and repair, we both decided it would be in his best interest to get some