Brandon Nelson is very friendly, professional and efficient. He explained to me what the problem was, tested my A/C to make sure the problem was resolved.
Tech was very friendly, professional, and provided excellent service.
Technician showed up on time and was very knowledgeable. Problem fixed in under an hour.
Very happy with the experience.
Isaac came out and was very professional, friendly and completed the job in a timely manner. He was helpful in explaining the issue and solution. Very pleased!
He did a Excellent Job
He did a great job. Give him 5 stars
Arrived to no cool service call and performed system evaluation. Found bad dual capacitor. Install new dual capacitor. Tested amp draw. Refrigerant levels appear to be in range. System is cooling at this time.
Arrived to not cooling well service call found unit low on r22 refrigerant. Charged unit with 1lb refrigerant. Unit is older and showing signs of age. System is cooling at this time. Customer going to keep an eye on system and see what happens before making any repairs or replacement if becomes low in near future customer will call to get estimate to replace.
Arrived to no cool service call and performed system evaluation. Found bad dual capacitor. Install new capacitor. Tested system all amp draw in range. System is cooling at this time. Customer is police officer gave discount.
Arrived to no cool service call performed evaluation. System has caught on fire. Lots of damage to furnace. Evaporator coil has been leaking on furnace for a very long time. Extensive rusting and rotting on system due to many years of leaking. Concrete flues are illegal per code flue will need replacement. Furnace and coil over 40 years old due to age and condition. System will need replacing. Water on motor most likely caused fire. Due to liability and safety concerns I cannot repair this unit and replacement of system will be my recommendation. Collected diagnostic fee will apply towards system replacement if customer chooses to have work performed.
Arrived to no cool service call and performed system evaluation. Found bad capacitor at condenser. Spoke to customer. Customer chose to replace capacitor. Installed new 55/7.5 capacitor. Tested amp draw it is in range. Refrigerant levels are in range. Changed customer supplied filters. System is cooling at this time.
Arrived to service call and performed system evaluation evaluation. System is running but needed deep cleaning to condenser unit. Suggest tune up and customer had work performed. Tested capacitor and motor amp draw. Test compressor amp draw. Refrigerant levels are in range. System is cooling at this time. Suggest regular maintenance to keep system running as designed.
Arrived to condensation service call and performed system evaluation. We installed new evaporator coil less than 1yr ago. Some of tape around coil to plenum had blown apart and was causing plenum to drip some condensation. I repair tape and covered with mastic. I performed this as a warranty. But floor drain is backing up and most of condensation is coming from floor drain. Informed customer floor drain would need snaked.
Arrived to no cool service call and performed system evaluation. Condenser is older and showing signs of age. Spoke to customer. At this time customer would like to replace capacitor and see what happens with unit. Install new capacitor. Unit started up amp draw not too bad at moment considering age of condenser. Refrigerant levels appear to be pretty close to in range superheat a little high but believe this to be because high temperature in house. System is cooling at this time.
Arrived to no cool service call and performed system evaluation. Found clogged drain line cut drain and used nitrogen to clear line. Re glued fittings and tested drain. System is draining at this time. Float switch is clear.
Arrived to no cool service call and performed system evaluation on newer carrier system found bad capacitor. System still under warranty. Replaced capacitor free of charge to customer. System is cooling at this time.
I arrived for a no cool recall. I found the secondary drain pan full of water and the p trap to be stoped up. I removed the p trap from this positive pressure draining line and reconnected the drains. I also found the the furnace and the evaporator coil to be sweating. Here is little attic vents to the attic. I recommend to add attic vents to help the system produce less water.
Arrived to call performed system evaluation found air conditioner functioning properly. Customer had roof replacement recently and power roof vent was damaged. Due to power roof vent being broke attic temperature is very high. Customer is going to contact roofer and have them replace vent. I believe this will correct issue. No ac problems were happening before roof replacement. Will leave ticket open for now.
Video duct inspection to see about reattaching or increasing return cfm, as well as having air ducts cleaned. After inspecting extension return, it is 8â€ hard pipe in crawlspace and is open at the end to the crawlspace air. Hard pipe is being held by duct tape only that has been deteriorated over time. Inspect supplies in attic for duct cleaning and they are mostly comprised of loose fit Mylar flex duct that has succumbed to heat damage and will likely not hold up to a cleaning. Recommend options to replace / resize / cut in new returns, and replace supplies. Attic space has poor ventilation and has a shallow roofline, recommend waiting till fall to replace ductwork if possible. If a total replacement is done, will take cost of todayâ€™s inspection Off the total for duct replacement.
I arrived for a non member no cool call. I first inspected the indoor system and found the evaporator coil to be in good clean condition. I inspected the conditioner and found the capacitor to be not readable. I recommend to replace the capacitor and replace the contactor as a preventative repair. We decided to do all repairs and to clean the condenser. I rechecked to add a return to the system to help move air in the upflow rooms.
Blue SPP AC tune up. Asked about ductwork from previous jobs and filters, ducts are clean and not having to dust as much. Customer uses a 20x25 filter, and we did not have one in stock, so will cut one to size for this visit and note proper size for future PM visits. Inspect 2017 Goodman package unit, wash condenser thoroughly. Water pressure was low, so used a combination of water and compressed nitrogen to clean coil. Checked dual capacitor and evaporator coil. Checked blower wheel. Checked amp draws and volts. Finally checked refrigerant pressure via delta t. System is operating well at this time, with condenser fan side amps reading towards the higher end of manufacturer specifications.