9320 S. Pole Rd
Oklahoma City, OK 73160
(405) 794-8900

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Local Reviews
for oklahoma city, ok

Rated 4.9 out of 5 stars based on 929 customer reviews

Excellent service

We have been with Interstate Heating & Air Conditioning for years. Their staff and technicians are always reliable and professional. Highly recommended

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Fast and friendly

The guys did a great, clean job and were very professional and friendly. Thanks again!!

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Jason is the best

He has serviced many of my houses and is always looking out for me. I hope he never leaves!

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Excellent

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Awesome technician!

Joe was very knowledgeable and courteous and does great work.

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Wonderful service!

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Excellent service

Jake was our service guy and he was absolutely amazing. Super knowledgeable in this line of service. We bought our house in 2020 and have had multiple people working on our unit and nobody ever explained to us in full detail exactly was wrong with our unit. Cannot thank him enough.

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Excellent service

Jake did a great job of explaining everything and options.

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Great service

Interstate heat & air service guys are always friendly and professional and efficient when it comes to servicing the unit.

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Very responsive and got my heater running in good time!

My heater went out during a cold February night. Jason was at my house and working on my unit within the day. Carefully explained the work he did and got my heater back at work in a short amount of time. Very courteous, very receptive to my queries, very professional.

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Professional services

My technician Issac did a thorough job explaining what he was doing while servicing my unit. Very professional. Amanda in the office kept checking on when a great time would be to schedule my service. I needed the reminder. Thank you. Highly recommend.

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Continued great service from Interstate

I appreciate always the helpful and professional service we receive from Interstate. Jeremiah was extremely knowledgeable and thorough in his work. I would highly recommend him and the Interstate company for their excellent services.

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Always excellent

Excellent service as usual. Always a great company to deal with.

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Great service

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Excellent service.

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Job Locations
for oklahoma city, ok

Jason B.

Jason B. Job Checkin

18MAR2024 Jason Brown Arrived for pac oaks thermostat call. Spoke with tenants about the breakdown. About 3 months ago the thermostat went out. It just went blank and never came back on. Inspected the thermostat that I found hanging by the wires, and partially pulled apart. Opened stat inspected board dusted off board and reassembled/ put back on the wall. Inspected furnace removed filter. Found fuse blown. Looked over board and components. Inspected AC. Found contactor coil shorted out. Traced wires and found where jacket has been torn and chewed. Called Katie with pac oaks for confirmation on repairs. We are approved to repair the stat wire, and replace the contactor. Disconnect power to equipment remove existing contactor. Install new contactor. Ohm coils. Cut back thermostat wire near eve. Remove vines from around the lineset. Splice new wire with wire nuts turned up, and reconnect to AC. Cycle system in heating and cooling from the thermostat. System is operating at this time. R


Joseph K.

Joseph K. Job Checkin

Jake K. I arrived for a previous customer no cool call. I spoke with the homeowner and found that the drain line on the same system we cleaned out last summer is clogged up again and is overflowing into the drain pan turning the system off. I inspected the system and found the drain line to have a 1/8th inch of gunk stuck to the sides and is in every foot of the line. I explained the issue and the dear repair for the long run would be to install a condensation pump and to run a new tube to the drain in the closet for a shorter route. We determined that this was the best option. When I came back to install the pump I abandoned the old drain line and connected the furnace drain the primary drain and the secondary drain to the condensation pump. I ran the 3/8 hose and tested the systems draining capabilities and found it to be draining well.


Kevin W.

Kevin W. Job Checkin

Today I had the pleasure of conducting maintenance on a 19 year old Lennox system. Upon arrival, homeowner stated the system had been working fine. She stated that she has concerns of her drier vent possibly being broken. I went into the attic to find the drier vent disconnected without an angled coupling to route it outside. I started my check by replacing the filter and verifying cleanliness. I found the ducts, blower assembly, and evaporator coil was dirty and in need of cleaning. I then verified all amps temps and pressures. I found the blower capacitor failing after being replaced 3 years ago likely caused by the extra strain on the motor from the amount of dust in the assembly. I also found the inducer draft motor over amping. Manufacturer specifications state it is not to exceed 1.75 amps but I read it at 2.09 amps. I also found the gas valve out of manufacturer specifications. It is not to exceed 3.3 inches of water column but I read it at 4.12. I discussed my findings with the


ISAAC J.

ISAAC J. Job Checkin

Came out to call for a system not cooling properly. Customer stated that we were out recently for a maintenance on the heat and a duct cleaning. Customer said she turned the AC on late last week and noticed the system wasn’t cooling properly. I checked the system over and found the heat pump condenser disconnect unplugged. This was keeping the condenser to start up because there wasn’t any power to it. I plugged the fuses back in and checked operation. System was cooling properly after power was reset. Apologized to customer for the inconvenience.


Joseph K.

Joseph K. Job Checkin

Jake K. I arrived for a summer tune up on a previous customer. I spoke with the customer about the tune up and what we expected from the tune up. I first inspected the indoor system and found the evaporator coil to be rusted and the blower wheel to be dusty. I also found the heat exchanger to have some stress spots on the heat exchanger. I also found the insulation to have come loose and was laying over the evaporator coil blocking air flow across the evaporator coil. I then inspected the outdoor system and for the contactor to be blackened and pitted. I brought all issues that I had found to the homeowner and we discussed all issues and we decided to add a hard start kit at this time to help the compressor through this summer until we can replace the system next season. We did discuss the system replacement but for next February is when we are planning to look at replacement. We decided to let the system run with all original parts and we decide to not replace anything that was recomm


Jeremiah F.

Jeremiah F. Job Checkin

Jake K. 03-13-2024. I arrived to inspect a system we finished installing yesterday at 6pm. When we went to fire up and test the furnace they found that the induced draft motor was vibrating and making a loud noise and the flame would flutter upon start up and continue to run poorly with the same noise problem. I arrived about 4 pm the following day and spoke with the homeowner. I inspected the system and found the induced draft motors to still have the same issue. I pulled the motor off and turned it 1/3 rotation to see if the motor was just unbalanced from the brackets it was mounted on. This did not help or hurt the systems problem it was having. I then informed the homeowner that I have a OEM motor on order and I will be following up with carrier on the issue to stress her concern with the quality of the system and how she is upset with the experience going to Carrier from a Trane equipment. As of this moment we are waiting to the OEM parts and the homeowner is aware of the 3 day tu


Jason B.

Jason B. Job Checkin

15MAR2024 Jason Brown Arrived for silver club fall tune up x2 spoke with homeowner about the systems performance. The heaters been working great and we’re ready to address the evaporator coil leak. Cycled equipment into heating, inspected package unit. Disconnect power to equipment remove blower assembly. Inspected heat exchanger and found it rusted with holes. Reassembled equipment checked all components with cooling. Washed condenser coils and checked temperature splits. System is cooling properly at this time. Inspected second floor furnace. Cycled heating at thermostat. Inspected heat exchanger, checked all capacitors and electrical connections. Measured temperature rise and adjusted gas pressure. 28 degrees low heat 45 degrees high heat. Reassembled equipment and tested all operations at the thermostats. Spoke with homeowners about the evaporator coil leak. Discussed replacement options. We decided it would be best to just replace the evaporator coil, and weigh in refrigerant. Mad


Jason B.

Jason B. Job Checkin

17MAR1024 Jason Brown Arrived for new customer no cool. Spoke with homeowner about the systems performance. I turned on the cooling the other day, and it just didn’t seem to be cooling very well. Cycled equipment into cooling after replacing homeowner provided filters. Moved outside to the package unit. Opened all panels, inspected heat exchanger, blower, water capacitor and charge. Found heat exchanger with lots of rust, and nearing the end of its life. Also completely out of refrigerant. Spoke with homeowner about repair vs replacement. Attached are discussed estimates. Jason Brown 4053238236


Jason B.

Jason B. Job Checkin

16MAR2024 Jason Brown Arrived for blue club service request. The furnace is not shutting off. So I unplugged it. Had homeowner shut off gas to furnace over the phone. I will not be home, but you may go in. Restored power to furnace. Opened gas valve. Equipment comes on in heating. Inspect thermostat.set fan to the off position, then adjust temperature below set point of 76 furnace cycles off. Repeat process three times. Allow furnace to run to setpoint and cycle off. Cycle system back into heating check amp draws and cabinets. Found float switch tipped over at coil. Checked over electrical components at the AC. Cycled equipment into cooling. System is operating normally at this time. Called Carolyn and went over my findings. We decided to get on the schedule for her summer tune up. Replaced 14x24 filter. Set thermostat to 70 degrees In heating.


Kianoosh M.

Kianoosh M. Job Checkin

Friends and family summer AC tuneup. Kianoosh M out for service today. Spoke with homeowner, and system has been heating and cooling well so far talked about previous cleaning recommendations for blower wheel and evaporator coil. Inspected system, changed out customer supply 20 x 20 filter. Inspected blower, blower, capacitor, housing, and cleaned out fan blades by hand. Vacuumed excess debris. Checked sequencers. Went outside and wash condenser thoroughly, checked dual capacitor, contactor, and connection points. Cycled system and cooling and checked refrigerant pressure, motor amps and static pressures. Cycle system and heating to check reversing valve operation. System is working to the best of abilities at this time. Talk to homeowners about our indoor air quality products and recommend changing filters every two months


ISAAC J.

ISAAC J. Job Checkin

Came out to call for a system not heating properly. Tenant also stated that they weren’t sure if the AC was working. He also had just replaced the filters and thinks that was the main reason for it not operating correctly. I checked system over and initially found the heat and the air to be functioning. Upon further inspection I found the blower capacitor reading at 45% of full capacity, and the blower wheel caked with dust. A combination of dirty filters, dirty blower wheel and a weak capacitor can cause the system to struggle in heat and ac modes. Got approval to clean blower assembly and replace blower capacitor. Capacitor for blower motor was dangling inside the unit and not harnessed properly as well. Pulled blower assembly, took it apart and cleaned it thoroughly. Blower assembly is still rusted, but all the dust, dirt and debris are cleared. Reinstalled blower assembly to furnace, replaced the capacitor and secured it in the blower cabinet. Cycled AC and heat to make sure system


ISAAC J.

ISAAC J. Job Checkin

Came out to perform preventative maintenance for furnace side of package unit. Discussed with customer about maintenance being provided, filters, and anything that I can look into for her. Customer stated that the system has been running fine, but the filters do need to be changed. She said she’s ordering some to change them. I had one of the sizes available, so I replaced it for her. Inspected the blower assembly, motor, electrical components, heat exchanger, burners, flame sensor, ignitor, gas valve, inducer motor, pressure switch and overall condition. Heat exchanger is still in decent shape, it does have some hot spots, but no cracks seen at this time. Verified customer had working carbon monoxide detectors. Cleaned flame sensor and dust out of burner compartment. Checked thermostat operation, wiring, amps, temperatures and gas pressure. System is heating properly within manufacturing specs at this time. Let customer know that she woul benefit from having a duct cleaning done soon.


Jeremiah F.

Jeremiah F. Job Checkin

15March2024MarioP fixed flue from having down slope. Customer likes the fix.


Jason B.

Jason B. Job Checkin

14MAR2024 Jason Brown Arrived for blue club no cool. Spoke with Michael about the systems performance. The lines are freezing every time this happens it’s because the refrigerant is low. Spoke with Michael about leak searches. We decided to just charge the AC back up. Inspected evap and blower wheel. Cycled equipment into cooling. Checked charge on AC. Low on refrigerant. Weighed in 3lbs of 410a allowed system to settle verified pressure and checked output air temps. System is cooling at this time.


Jason B.

Jason B. Job Checkin

14MAR2024 Jason Brown Arrived for blue club no cool. Spoke with the homeowner about the systems performance. It cut out last night, it got up to 78. Inspected coil, drains, blower wheel/ motor. Inspected AC Checked charge and all components at the AC. Cycled equipment into cooling and checked delta T. 21 degrees system appears to be cooling fine. Spoke with homeowners about my findings and the nature of intermittent breakdowns. System is cooling properly at this time. Please don’t hesitate to call if it stops again, I’ll be on call all weekend! Thanks guys.