Jake Kring. 02-24-25. I arrived for a previous customer system replacement opportunity. I spoke with the customer and he explained that the existing system systems will make a noise and he has to hit it with a hammer or screwdriver to get it to stop. We wanted estimates to replace the full system. We discussed the system brand and warranty and our apple to apples guarantee. We made a temporary agreement to replace the system with an apples to apples guarantee and to shave some off to beat the price of the competitor’s price. We are on standby for now so he can get two other estimates before making a design.