9320 S. Pole Rd
Oklahoma City, OK 73160
(405) 794-8900

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Local Reviews
for the village, ok

Rated 4.7 out of 5 stars based on 9 customer reviews

Excellent Service and Experience

Jason the tech which serviced our unit is a STAR. All my experiences even calling twice in the past years during the holidays have always been great. Great company, great techs and great experience

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HVAC TECH

Came on time. Very polite and helpful. Got the job done in a timely manner with a pleasant attitude. He also checked my CO2 detector to be sure it was still working. When at the Northampton Home he helped change a battery in the smoke alarm and recommended we install a CO2 detector. I thought that was very thoughtful. I am very pleased.

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Fixed us right up!

We have been very happy with Interstate! Jason fixed our issue and took great care of us. Highly recommend!

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Very good and QUICK!

Isaac got to us not much more than 2 hours after I called, and this was after regular business hours. Got us repaired and cool air starting to blow in short order. It would’ve been a miserable night without his help! Very professional and friendly.

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Kester house

Super great! Super informative!👍

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Great Service

Jasón recommended this company and your service was excellent and appreciated

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Helpful

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AC not cooling after it had a pre-summer checkup.

At first the tech said I needed to have freon added for $149. and also cost of a diagnosis call, $89.99. I told him I had already a diagnosis call and nothing was indicated as being needed and his office had said that there would be no charge for the diagnosis. I told him I would think on the freon. Brandon called back and said he went ahead and added nine oz. of freon and wouldn't charge for the diagnosis call. There was no charge for the service. That restored my faith in Interstate and the owners, Kai and Jamie.

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Great and timely service

Jordan did a great job

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Job Locations
for the village, ok

Joseph K.

Joseph K. Job Checkin

Jake Kring. 06-15-2024. I arrived for a club membership no cool call. I spoke with the homeowner and found that the system is not running. She showed me the system and I inspected the units. I found the condenser to be dirty with cotton wood. I also found the fuse to have failed. I replaced the fuse and checked the systems operation and found the system to be running properly. The inrush amps are pulling 26 amps upon start up. The electrical components and refrigerant charge are within manufacture specifications at this time. I informed the homeowner of the issue and recommend a hard start kit on the system to get the system starting at a lower inrush amps. We decided to add the kit at this time. I installed the components and tested the system again. I found the inrush amps to drop down to 16 amps at this time. I then reassembled the system and cleaned the system free from its debris. There is a one year warranty on the hard start kit.


Joseph K.

Joseph K. Job Checkin

Jake Kring. I arrived to bid a system for replacement. I spoke with the people at the property and they only showed me the location of the outdoor system. I found the system to be a 3 ton R22 system. I gave an estimated cost of a full system and a condenser and coil only. I informed the, that we will have to inspected the indoor system before we come out to replace the system so we know what we are going to install will fit in the configuration that the system is in. They then only wanted a bid on the condenser and coil only.


Jason B.

Jason B. Job Checkin

14MAY2024 Jason Brown Arrived for friends and family condensate leak. Spoke with Mike about the situation. I think it’s the coils freezing, but it’s leaking water everywhere. Inspected system. Found drain plugged at pan. Water is draining through the furnace and water on to the filter. This is blocking airflow and causing the system to freeze. With Mikes permission I cut the drain line open and blew out the clog with nitrogen. I then installed a new coupling and tested the drain with water. Verified the system operation. System is cooling properly at this time! Great to catch up with you!!


Jason B.

Jason B. Job Checkin

07MAY2024 Jason Brown Arrived for call back on recent tune up. Spoke with tenant and owner about the systems performance. Well the last tech said we needed a new thermostat, first is quoted me the full price, then he quoted me just the labor. I didn’t receive the cover letter to his visit and the check list is confusing. Everything is grey. And finally. in the invoice he stated that he didn’t check the condenser, but he wanted to sell me a capacitor. Started with this system. Cycled cooling at the thermostat. Checked AC and drain lines. Drains are clear no water in the float switch. Inspected AC, verified system operation. Cycled heating at the thermostat. Heating kicks on just fine. Cycled system through all stages a couple more times. Had office resend invoice cover letter and photographed notes with about not inspecting the condenser. Discussed thermostat operation with owner and tenant. We decided to turn off the programming and try running the system without it. Left fridge magnet


Kevin W.

Kevin W. Job Checkin

Today I had the pleasure of conducting maintenance on a 12 year old Amana systems. Upon arrival, the homeowner stated that they had just replaced the filter but haven’t turned on the ac yet this season. I started by verifying system cleanliness and found the blower assembly and ducts dirty and in need of cleaning. I then verified all amps temps and pressures. I found the system operating within manufacturer specifications. I discussed my findings with the homeowner who would like to discuss with her husband. All conditions otherwise normal at this time.


Joe R.

Joe R. Job Checkin

Red club shield AC maintenance. Joe(JC)R. 04/22/2024 Performed full system evaluation and safety inspection. I arrived to perform the customer’s annual maintenance. Customer said that everything had been working fine and didn’t have any questions for me when I began the maintenance. I went to turn the system on, but found that the thermostat was not bringing the system on and cooling. I bypassed the thermostat at the wall, and the system kicked on verifying that the wiring was in decent shape. I went ahead and performed the rest of my maintenance and inspection. The system was in good shape and running well. The customer is going to have to hold off and see when they can replace the thermostat. The thermostat is covered under the parts warranty.


Kevin W.

Kevin W. Job Checkin

A bad capacitor prevents the exterior unit from properly functioning, which hinders the cooling process as a whole. Second, improper voltage delivery to exterior unit components forces the system to work harder as it attempts to perform its job. Additional components often sustain damage due to a faulty capacitor.


Jason B.

Jason B. Job Checkin

06MAR2024 Jason Brown Arrived for silver club fall tune up. Spoke with Son about the systems performance. It’s working fine. Inspected coil, blower, and all components at the furnace. Found coil and blower alarmingly dirty. Called homeowner and got approval to clean. Removed blower motor and wheel, washed wheel with water hose, blew out motor with nitrogen. Reassembled and let dry. Pulled delta plate. Saturate coils in foaming cleaner. Brush out tines with short bristle brush. Reassemble equipment and test all parts for tolerance. System is heating properly at this time.


Joe R.

Joe R. Job Checkin

Filter plus maintenance. Joe(JC)Ritchal. 02/23/2024 I arrived to perform the customers filter plus maintenance. I replace the filter and also ask the customer if there was anything that I could do for her or if she had any questions about the system she said that everything has been working fine and she didn’t have any questions or concerns with her system


Jason B.

Jason B. Job Checkin

22FEB2024 Jason Brown Arrived for silver club 4 system fall tune up. Spoke with mgmt about the systems performance. We had the 4th system replaced and everything is working great now, the front systems are running less, and the area actually stays warm. Cycled all equipment at the thermostats. Inspected heat exchangers, blowers, electrical connections, capacitors/ contactor, gas pressures and heat rise. Soap bubbled gas connections. Measured temperature rises. All heat exchangers are whole with no cracks, front systems are old and in rough shape but working. Adjusted gas pressures to manufacture specs. All systems are working at this time.


Joe R.

Joe R. Job Checkin

White shield club heating maintenance. Joe(JC)Ritchal. 01/29/2024 Performed full system evaluation and safety inspection. I arrived to from the customers annual heater maintenance. The customer didn’t have any questions for me so I went ahead and started with the maintenance. I checked the heat exchanger and safeties along with the blower and heating components. I also checked the flu and gas line And I left new filters for the customer. The customer didn’t want a yard sign when I asked about it.


Jason B.

Jason B. Job Checkin

05JAN2024 Jason Brown Arrived for recent install no heat. Spoke with homeowner about the systems performance. It’s been rocking since you put it in, however this morning I woke up and our thermostat was blank. Inspected furnace found transformer not delivering 24v to the board. Replaced transformer cycled system on, checked all amp draws and heat rise. System is operating normally at this time. This visit is covered under warranty. No charges at this time.


Joe R.

Joe R. Job Checkin

Silver club heating maintenance. Joe(JC)Ritchal. 12/04/2023 Performed full system evaluation and safety inspection. I arrived to perform the customer annual fall service. The customer didn’t have any questions for me so I went ahead and got started with the maintenance. I checked the heat exchanger and blower along with the safeties and heating components. I change the filters for the customer. The furnace is in good shape


Joseph K.

Joseph K. Job Checkin

Jake K. I arrived for a friends and family customer. I inspected the system and found that the control board will not supply power to the induced draft motor. I explained that I cannot get this system running with the universal control board we have. I will have to get the parts from the manufacturer. I am to track down a replacement OEM control board and call the customer with a replacement quote. Jake K. I arrived to replace a OEM control board for the customer. I replaced the board and cycled the system on and found the system to run properly. The new control board will have a 1 year warranty on the new control board.


Jason B.

Jason B. Job Checkin

14NOV2023 Jason Brown Arrived for red club fall tune up service. Spoke with tenant about the systems performance. The thermostat said low battery the other day and I replaced the battery but it never worked. Cycled equipment into heating at the thermostat. Disconnect power to furnace. Tested HSI, flame sensor, blower motor, inducer, gas valve, and all safeties. Adjusted gas pressure to 1.8 low and 3.5 high. Replaced filter. Coil clean heat exchanger in great condition. Heat rise at 45 temperature split around 35-40. 0ppm CO. And everything is clean. Spoke with homeowner about the water heater. They have someone to do it but would like a quote. Attached is estimate for water heater replacement. Heater currently does not have hammer arrests or expansion tank. Recommend installing CO detectors and replacing old fire alarm.