Interstate is awesome, they show up when scheduled, even thou my unit is old, they still look at it to make sure it runs great. My only complaint would be that the office tried to reschedule me a second time (first was due to someone being sick, the second time they wanted manpower at a different site that had no AC) while I understand it sucks being without AC it was already getting hot out and I honestly didn’t want to go longer without it getting looked at, since my unit is so old.
Called at 2am and they got someone out the very next day! I have young children so the turn around time is very important to me. Repair man was friendly and kind, found out the issue quick and took care of it fast! Thank you
Prompt, courteous, efficient
Chris was very professional, polite and thorough. Great service with any visits by Interstate. Highly recommended!!
I had great service in Moore and continued using them when I moved to Mustang. Every person working at Interstate has been friendly and professional.
Great customer service, extremely friendly and very helpful and knowledgeable. Would definitely recommend this company.
Issac was out to look over my furnace today, he always does a great job, he’s been out to not only my house but my mothers as well, interstate heat and air is just simply the best, always kindhearted.
Love interstate heat and air
As always, great costumer service,very friendly and knowledgeable.
Arrived for free second opinion. Original issue was a potential leak in the condenser coil. Upon inspection came to the same conclusion as the previous company. Recommend replacing the condenser coil to ensure less issues in the future.
Arrived for AC no cool. Upon inspection found the unit to be low on refrigerant. Added 2 lbs of 410a to the system to bring the subcool to 9 degrees and the superheat to 21 degrees. Return air temperature is 85 and supply air temperature is 66. The system is now working and cooling properly.
I arrived for a non member cool call. I inspected the system and found the condenser to be completely stopped up and the system to be running extremely hot. I made this aware to to the homeowner and we decided to clean the system and see what else the system needs after that. I cut tree limbs and weeded around the condenser. I then took the conditioner apart and pressure washed it clean and removed all debris from the condenser. I then reassembled the condenser and checked the systems refrigerant charge and found it to be running at 35 deg superheat. I made this aware to he homeowner and we due to top off the systems charge up to one pound of 410A. I set the systems superheat at 8 deg and left the system running at this time. I also removed the filter due to it being completely stopped up and undersized.
Arrived for red club member AC tune up. Changed both filters and cleaned the condenser outside. Inspected both the indoor and outdoor units. Overall the system is working properly. Capacitor, contactor and refrigerant pressures all check out good. Indoor temperature split is 15 degrees. The system is fairly old so itâ€™s hard to guarantee no issues will occur this summer but as of now everything is working properly and is cooling the house.
On June 8, 2021 I arrive to a silver club member for a spring tuneup upon arrival I checked the thermostat as well as its operations I then went to the furnace did amp draws in check the blower also checked evaporator coil and then went to the condenser I check the components and the chargeAll is good there I then disassembled the unit washed it reassembled it and clean the casing on the unit itself I then tested system operations everything is working properly at this time thank you for your business Mike T
On May 27, 2021 I wrote to previous customer nonmember for a callback upon arrival I found the drain was falling back into the coil and the emergency pan was full of water I pumped all the water out of the pan and corrected the drain I also went ahead and check the charge of the unit found it was a pound low of r22 Customer said go ahead and do it I charged it up Jake system operations everything is working properly at this time I did sit and watch the unit run just see if there was water dripping from any other location besides the secondary drain I did not see anything dripping from outside of the secondary drain
Arrive 26th of May for an AC no cool found that the system was extremely low on 410 a customer wanted me to top it off I want to talk to your husband about a leak search and repair before top off superheat was 60Â° suction pressure was 99 and this is a fixed orifice device after top off we had 20Â° of superheat 128 on the suction pressure is cooling at this time. Added 4 pounds of 410 A to the system to get it up to where I where I specified it was at.
Or May 22, 2021 I arrive to a new customer nonmember upon arrival customer stated that the condenser was short cycling I climbed in the attic and check the drain line drain line was clogged causing the float switch to activate and deactivate I cleared the drain justice system operations everythingâ€™s working properly at this time thank you for your business Mike T
Or May 22, 2021 arrive to a previous customer nonmember upon arrival customer stated that she didnâ€™t have hardly any airflow coming out of the vents at the filters they were both dirty call them out and changed room airflow went back to where we supposed to be customer then stated that the air is not cool so I checked the coil and I had a 7Â° delta T so I checked the charge on the condenser my vapor saturation was at 10Â° told customer that the units low charge went up and checked the coil quick in for a leak detector got a hit recommended replacement both furnace and coil but customers only gonna go with the coil for now thank you for your business Mike T
Performed preventative maintenance on AC system for customer. Changed filters for customer. Inspected blower assembly, motor, evaporator coil, drain and overall condition of equipment. Cleaned condenser coil thoroughly. Checked thermostat operation, wiring, capacitor, compressor, contactor, fan motor, amps, temperatures and pressures of condenser. System is running below manufactured specifications in cooling. Recommended system needs no more than 1lb to get it back within range. Customer wanted to wait at this time, and call us back when they want to charge it.
On May 17, 2021 I arrive to a blue club member for a spring tuneup upon arrival I checked thermostat and change the batteries and then change the filters and dated them after that I went to the furnace checked the capacitor the blower wheel and the coil I did amp drawls I then went to the condenser check the charge and seen that it was a little under charged I recommended to the customer getting it dialed in customer agreed The charge was 38Â° vapor saturation with the line temp of 48Â° 10Â° superheat liquid liquid saturation temp 77 line temp 77 new charge is liquid saturation 82 line temp 71 11Â° of sub cooling the charge is spot on condenser called for 10Â° plus or -3 everything is working properly at this time thank you for your business Mike T
Arrived on 19 April to check the charge on an install we did in December sub cooling was 10Â° superheat was 15 no need to add any refrigerant this time.
Arrived 17 April for a no heat found the flame sensor was dirty clean flame sensor system ran the dishwasher is reading high on amps I informed the customer on this evaporators half dirty I also informed the customer on this check for CO there was none present at the time customer does not want to fix the inducer motor or clean the evaporator at this time.
14APR2021 JB Arrived for friends and family AC tune up. Checked blower and ac capacitors cleaned condenser coils. Inspected blower housing, coil and ductwork. Found supply and return ductwork to be under sized. return 420cfm supply 860cfm 2.5 ton needs 1000 minimum. Found blower capacitor to be weak 3.1 out of 5 and I believe the charge may be low. However due to the outside temp we cannot check the charge today. Return increase 1 - 18â€ r6 18â€ finger saver x2 Return cut in 10â€ flex x2 2â€™ plenum 10â€ tap x2 12x12 boot 12x12 filter grill 12x12 filter (May only need one, if so take the extra bag off the bid.) Supply run 8â€ flex 8â€ tap 1 8â€ grill
Arrived on nine April to do an install warranty to check refrigerant levels on a brand new install sub cool was nine superheat was five charge levels were accurate was not pulling excess amps customer also stated while I was here she would like me to take a look at the heating she did not feel it was getting hot enough checked gas pressures had to turn it up a notch all in all the supply temperature on the heater was 120 temperature rise was 42 everything is working as should.