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We have used the service for a couple of years now. They are friendly, efficient, reasonably priced and punctual. We recommend this company and their service.
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They did an excellent service job preparing my unit for the cold weather
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Overall Experience
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Jeremiah was very thorough and explained everything to me beforehand for my dryer vent cleaning! He was also super nice which is always a plus when a stranger is coming into your home.
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I’ve been a customer of Interstate Heating and Air for a few years. Their entire team (from office staff to technicians) is professional, courteous, prompt, and knowledgeable. I wholeheartedly recommend them!
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I was impressed that the technician was prompt and on time. I also loved how friendly and respectful that he was. I also loved how knowledgeable and informative he was when I had questions. Overall, I could not have asked for a better experience with a company than I had, because of the technician and his professionalism.
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This message is in regards to the visit Isaac made to repair my A/C. He was very helpful with the information he shared on how to use and care for the A/C. In the future, for A/C care it would be a pleasure to have Isaac show up at the door.
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This visit was for my 81 year old mother. I never have any concerns about any of your staff coming to her house. Never any concerns about trying to take advantage of her. Jason was very professional, respectful and courteous. Your team is the example where everyone else should be. They might try but the real deal is Interstate Heat and Air don’t chance the want to be’s out there.
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Overall Experience
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Overall Experience
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Overall Experience
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Dryer vent cleaning. Joe(JC)R. 02/25/2025 I arrived to perform the customer’s dryer vent cleaning. The customer is having it done because the house is being sold and it was requested by the house inspector. I inspected the vent and cleaned it out. I made sure that no more lint was coming out. I took pictures of the vent after cleaning it.
Jake Kring. I arrived and found the pressure switch to have failed. The pressure switch has a restriction filter and the part was broken and had the head of the part missing and it was compressed closed. I got the system working for now but recommend to replace the pressure switches in the system. I informed the homeowner and we decided to go ahead and get the part ordered and they should be here at the end of this week.
Came out to perform preventative maintenance on furnace. Discussed with customer about maintenance being done, and if filters needed changed. Customer stated that she would change them if I just supplied them. Gave customer filters that were needed. Went up into attic and began inspecting the blower assembly, motor, capacitor, electrical components, heating components, heat exchangers and coil condition. Cleaned flame sensor and inducer port. Made sure heat drains were clear of any build up or blockages. Cycled system on and checked amps, temperatures and gas pressure. System is still short on return air, but customer isn’t interested in correcting it at this point. Other than that the system is operating normally at this time.
Canceled. Customer only wanted one part of the duplex done.
Duct cleaning. Joe(JC)R. 02/17/2025 I arrived to perform the duct cleaning in the first half of a duplex.(I collected for both after completing the other half. I found the floor vents had sand so I was unable to uses the duct cleaning machine but the owner was ok with me using the shop vac. I took before and after pictures. I cleaned the supply ducts and boots out. I then cleaned the return ducts.
Jake Kring. 02-17-25. I arrived to inspect a system we had installed and to ace dual the system for an inspection.
Blue shield club heater maintenance. Joe(JC)R. 02/13/2025 Performed full system evaluation and safety inspection. I arrived to perform the customer’s annual heater maintenance. The customer didn’t want any questions and said that everything was running well. The customer wasn’t interested in having the dryer vent cleaned or the hot water tank flushed. I asked the customer if I could open the garage door. They said I could and I opened the door. I opened the single door by mistake and it was locked. I was unaware that it was lock. It bent a piece of metal at the top allowing the middle metal section to come loose. I was able to get the middle section back into place and partly unbend the top metal piece. I the inspected the furnace. The heat exchanger was in good shape and the heater components were in good shape. The system is operating correctly at this time. I also replaced the filter.
Silver club heater maintenance. Joe(JC)R 02/07/2025 Performed full system evaluation and safety inspection. I arrived to perform the customer’s annual heater maintenance. The customer didn’t have any questions and said that everything was running well and didn’t have any questions. The customer wasn’t interested in having the hot water tank flushed or the dryer vent cleaned. I then checked the furnace. The heat exchanger was in good shape and the heater components were running well. The system is operating correctly at this time.
Silver club heater maintenance. Joe(JC)R. 02/05/2025 Performed full system evaluation and safety inspection. I arrived to perform the customer’s annual heater maintenance. The customer didn’t have any questions and said that everything was running. I then checked the furnace. The heat exchanger was in good shape and the heater components were running well. The system is operating correctly at this time.
Austin 2-4-25 Completed the furnace tuneup on the carrier upflow equipment during the visit. I went through the systems thoroughly to ensure that it was working properly and after going through and checking all the mechanical parts and gas pressure I did discover that everything on the system was still working great and no issues were discovered during today’s visit. I did clean up inside of the furnace, a little bit and clean up the flame sensor and also change the filters during today’s visit to make sure everything was clean and then the best shape I can possibly help make it be in, but through all the test and evaluation of the equipment everything passed and it was working very well and so as of now the tuneup is complete and the customers good to go. I even change the filters and vacuum the vents in the home to help make sure they stay clean as possible which also made a big difference on the filter dirtiness in the future but all in all the (Customer) is good to go on today’s
Austin 2/4/25 Completed furnace tuneup on the brand new 90% carrier downflow after going through the system, thoroughly and checking all the corresponding parts. There was no issues with the equipment whatsoever. Everything was in great shape. I did clean out the inside of the unit a little bit with my vacuum and around the closet itself And I also clean the flame sensor and adjusted the gas pressure but as far as mechanically working and readings, everything was working exactly how it should which came to no surprise with it being 11 months old, but anything can happen. That is why we check everything out and that is why it also has warranties because you never know what could happen but as of now it appears that they are good to go and shouldn’t have any issues on the furnace itself and as far as , the filters they were all changed during today’s visit as well so they are good to go on their furnace . Also spoke with the homeowner about the air scrubber and he did like the idea of
Dryer vent cleaning. Joe(JC)R. 01/31/2025 I arrived to perform the customer’s dryer vent cleaning. The customer said that the dryer was over heating and they were told they needed to have the vent cleaned. I moved the dryer and inspected the vent. There were several spot where there were major blockages but the rest wasn’t as dirty. I then began cleaning. I ran the brush up the vent until lint stopped coming out. I then reinspected the vent and cleaned up.
Austin 1/27/25 Completed furnace tuneup on the 90% carrier unit after going through the system thoroughly and checking all of the mechanical parts for the homeowner to make sure everything is running great and how it should the system was only put in six months ago so it still should run fairly good however, as of right now the operation was great and it was definitely running how it should with no mechanical issues, but there was some water dripping down into the blower motor cabinet and getting onto the filter at the bottom of the furnace and I discovered that the exhaust PVC for the induced draft motor was loose on the connection so water was coming out of it and I was able to tighten it up and confirm no more water was coming out of that spot. If there is any more water coming out of that unit, I do not know where else it could be as I did not see any other indications that it would be somewhere else, but as of right now the system is good the homeowner is taking care of and I gav
Blue shield club heater maintenance. Joe(JC)R. 01/25/2025 Performed full system evaluation and safety inspection. I arrived to perform the customer’s annual heater maintenance. The customer didn’t have any questions and said that everything was operating correctly. I then checked the furnace. The heat exchanger was in good shape and the heater components were operating correctly. I also replaced the filter. The system is operating correctly at this time.
Silver club heater maintenance. Joe(JC)R 01/22/2025 Performed full system evaluation and safety inspection. I arranged to perform the customer’s annual heater maintenance. The customer said that everything was running well and didn’t have any questions. I then checked the furnace. The heat exchanger was in good shape and the furnace components were running well. The system is operating correctly at this time.