We had a great experience with Interstate Heating & Air! They were so quick to get someone out to our house and the work was done very fast too. The technician that did the work was kind, considerate and made sure to clean up after he was done. We had an all around amazing experience and would definitely recommend!
Adam was really nice. He was very professional. Very knowledgeable and patiently explained everything to us. Gave us recommendations on how to troubleshoot any future problems. Gave recommendations on other services to get the most out of our a/c unit. Great price for the service. Price is huge and he really eased any concern about it!! Will use them from now on.
Timely, efficient and courteous
Installers worked together to efficiently install new heat & air
Our experience with Kianoosh Moroni was great. Such a wonderful man and made us feel very comfortable. Highly recommend Kianoosh. I can say from dealing with other companies , this one man stole my business from ANYBODY ELSE in Oklahoma ! And I’m sure the rest of the crew at this company are the same . Was very honest , went above and beyond . Did not try and up sale me on anything that wasn’t needed. Gave me great tips for future use and life of my unit . Cleaned my ducts and was more worried about making me happy then being home . And that’s hard to find these day’s ! Thank you again for the GREAT SERVICE !!! You have earned my business for this point forward .
Brandon is excellent!
Patrick did a great job explaining everything he was doing. He was very helpful. Thanks Patrick for a great job!
Interstate was great from start to finish! They answered after hours on a holiday after our water heater went out suddenly and had the technician call us right away the next morning to answer all of our questions and got the water heater replaced in just a couple hours after we had called. Very pleased overall and Patrick that came out to the house was awesome, very friendly and super knowledgeable.
We have not seen any improvement on cooling of room as of today. We are going to give it a couple more days and see if we see improvement of cooling and air flow.
Performed red shield protection plan air conditioner maintenance. Changed filters with tune up. Test capacitor and motor amp draw. Test compressor amp draw. Refrigerant levels appear to be in range at this time. System is cooling at this time. System starting to show signs of age however is cooling as designed at this time.
I came back out for a condensate leak on the mini split we installed. The drain is backing up and overflowing down their wall. Weâ€™ve been out multiple times for this issue and havenâ€™t fixed it correctly yet. They are worried about mildew issues in the drywall. The drain has a few sags and runs uphill in a few sections. The had the attic insulated more and the drain line is covered. I told them we will return with new PVC and rerun the entire drain, so it has the correct fall the entire length, at no charge. Since this has been an ongoing issue. 60â€™ of pvc needed The office will call tomorrow morning to schedule the time to come out. Prefer 1st call due to attic work. 16JUL20-We returned to rerun the mini split drain. We decided to and ran the drain out with the line set. Strapped the drain with proper fall along the attic and clamped it down to the sidewalk. Ran the mini split and watched it drain. All working well.
I arrived for a non member no cool call. I first inspected the indoor system and found the blower motor to be newer and in good running condition. I also found the evaporator coil to be clean but rusted. I checked the condenser and found the compressor running and high head pressure and bypassing.i disassembled the condenser and checked all electrical components. I cleaned the condenser coil and re assembled the condenser. Once the system was dried out I checked the system refegerant char and found it to be running within manufacture specifications.
Came out to call. Customer said AC wasnâ€™t cooling properly. He changed the filter and tried washing the unit. He thinks itâ€™s low on refrigerant. I checked the system over and found it to be low on refrigerant. I was actually able to find oil residue on the elbow of the suction line going into the evaporator coil. I made homeowner aware of the potential leak in the system. Went over some options with him to repair it. Customer chose to just add refrigerant at this time. He approved 2lbs of 410a. I added 2.1lbs of refrigerant to system. System still needs a little more refrigerant for it to be operating efficiently. He wants to wait for now.
I came back out for a no cool. I checked the system over and the blower wasnâ€™t running when I got here and the coil was starting to freeze up. I shut the system off and found a very low blower capacitor. I replaced the capacitor and cycled the ac. I checked all operations. All working properly.
I came back out for a no cool. We were out earlier today for his maintenance. I checked the system over and found a loose connection, in the ac, on the high voltage side. Which cause the connection to melt. I cut the bad wire out and reconnected it. I cycled the ac and checked all operations. All working properly.
I arrived for a silver member ac pm. I first inspected the furnace located in the attic and found the evaporator coil and blower motor to be working properly. I inspected the condenser and found the coils to be stopped up and the contactor to start to blacken and pit. I cleaned the condenser and recommended to replace the contactor and add surge protectors on the system to help prevent a breakdown in the future. We decided to not do any repairs at this time. I checked the systems refrigerant charge and found it to be running at 11 deg subcooling and the system calls for 10 deg subcooling at this time. Overall this system is running to the best of its abilities at this time.
Arrived to service call system is operational tested all capacitors and motor amp draw. Tested compressor amp draw. Refrigerant levels are in range. All components are operating as designed at this time. Condenser coil was pretty dirty and filters were matted up also. At some point I believe system had frozen up and then thawed out before arrival. At this I believe maintenance to be the issue. Spoke to customer about maintenance plan customer had forgot to rejoin club last year. Spoke with customer. Customer decided to join white shield protection plan. Performed first tune up today. Waived diagnostics since customer chose to join maintenance plan. System is cooling at this time.
Performed silver club air conditioner maintenance.washed condenser. Checked capacitor and motor amp draw. Test compressor amp draw. All amp draw in range. Refrigerant levels are in range. Blower and evaporator are clean. Cycled unit multiple times. System is cooling at this time. Filters are dirty and need replacement. Customer will replace them himself. System is cooling at this time.
Level 1 cleaning on supplies with removal of large debris, level 2 cleaning on return Inspect ductwork, blower, evap coil for duct cleaning, after going over options, will clean blower and evap coil in place and clean ducts with hospital grade disinfectant spray. Remove vents, grill and filter. Clean grill and vents with microfiber cloths and spinning brush. Remove blower doors and furnace cabinet extras to gain access to blower assembly, blow out construction debris with compressed nitrogen and clean out with shop vac, reached as far as possible with hand and cleaning cloths to clean cabinet space. Open evap coil and spray in flaming cleaner. Rinse off with low pressure water to clean off fins thoroughly. Ensured condensate line is clean and free flowing. Remove heavy debris with shop vac. Duct cleaned supplies with 3 passes each. Cleaned return with 8 passes. Vacuumed up excess debris and replaced vents, fresh filter and grills. Will give a 10% military appreciation discount and f
I arrived for a friends and family no cool call. I inspected the system and found the unit to be running on a minimal amount of refegerant. I inspected the Indoor system and found a solder joint on the filter dryer to be leaking refegerant. I showed the homeowners the issue and they wanted to contact the company that installed the system so they would come fix the system within its 3 year labor warranty.
I arrived for a no cool call. I spoke with the homeowner and four company has recently replaced the compressor. I inspected the system and found the system severely overcharged. I removed refegerant from the system to get the subcooling downto 4 deg subcooling. When I tried to add more reference the compressor would over amp up to 38 amps and trip the breaker. We talked about options on replacing the system. I will follow up on Monday if the system dose not fail beforehand that time.
I arrived for a non member ac tune up. I first inspect the indoor system and found the the evaporator coil to be clean and in fair condition. I also found the capacitor on the blower motor to be weak and out of normal range of operation. I inspected the condenser and found the systems to be completely stopped up. I also found the capacitor to be weak and out of range. I cleaned the system and checked the systems refrigerant charge. I found the system to be slightly over charged at this time. I also found the the 2000 sq ft home to have a 3 ton air conditioning system running the home. This system runs non stop and has a hard time heating and cooling the home. I suggest to replace all capacitors on the systems at this time. We decided to not make any changes to the system now. We decide to get the ducts clean and we scheduled a day to clean the ducts on 06-10-2020. We talked about better filters and UV/Ozone lights for the system. The homeowners want to readdress the UV/Ozone lights at
I arrived for a blue member ac pm. I first installed the index system and found the all components to working properly. I inspected the condenser and found the the system to be completely stopped up. I cleaned the condenser and check all electrical components. I also check the systems refrigerant charge and found no issues at this time. I recommend to add a hard start kit to the system to keep the system starting properly and help with preventing a breaker in the future. I replaced all filters and left the systems running to the best of its abilities at this time.
Inspect home for duct cleaning. Duct clean 8 supplies with level 1 cleaning, remove excess debris with shop vac and disinfect supply ducts with hospital grade disinfectant. Clean return spaces with level 2 cleaning, shop vac out cavities and heavy debris and clean accessible areas with spinning brush and duct cleaner with 8 passes each. Apply disinfectant spray in return areas. Replace vents and grills with new screws. Customer has washable filter in place at this time.