I had great service in Moore and continued using them when I moved to Mustang. Every person working at Interstate has been friendly and professional.
Great customer service, extremely friendly and very helpful and knowledgeable. Would definitely recommend this company.
Issac was out to look over my furnace today, he always does a great job, he’s been out to not only my house but my mothers as well, interstate heat and air is just simply the best, always kindhearted.
Love interstate heat and air
As always, great costumer service,very friendly and knowledgeable.
Great job!!! On time and friendly!
This was the second time I’ve called on Interstate for service and they have been great to deal with. From the initial call with the office and very good customer service to timeliness of appointment and service tech attitude, it’s been a pleasure.
Quick service on a Sunday, great job by Isaac. Made things right by waiving diagnostic fee since they were just out about a month ago and probably should have added refrigerant then. Will continue to use you guys. Thanks again
10yr part 1yr labor
Came out to call for a furnace not heating properly. Customer stated that the system seemed to be shutting on and off and not heating the home to the proper temperature. I checked the system over and found the inducer motor running, but the system not igniting. I checked the system over and found no code on the board. I checked the pressure switches and tubing. Low pressure switch seemed to be stuck. I checked both switches and reinstalled hoses. I also found the flame sensor dirty as well. Cleaned the flame sensor, and cycled system on from thermostat. The furnace kicked on with no issues. I went through and checked all pressures of pressure switches and all had the correct pressure to them. Low pressure switch closes at -.50 iwc and high pressure switch at -1.19 iwc. Inducer motor was pulling 1.9 during the time the system was heating. Furnace cycled off from thermostat before I left. System is heating properly within manufactured specifications at this time. Told customer Iâ€™d leav
Arrived to no heat service call and performed system evaluation. Found 90 percent furnace drain had frozen. Whole drain was filled with ice all the way to induced draft assembly. Due to potential damage to system. Advised customer to let system thaw naturally before unit can be restarted. No heat at this time.
Silver club furnace tune up on Carrier 80% gas furnace. Homeowner is still remodeling home to sell, and has not run equipment very much. Checked thermostat controls and filters. The filters are ready to be changed again when the system is ready to be used again. Checked flue, drain line and evaporator coil. Checked blower and heat exchanger. Checked and cleaned burners and flame sensor. Cycled system on and checked gas pressure, adjusting it to 3.5â€ w.c. Checked inducer and blower amps and electrical. Checked heat rise and delta temps inside. System is running in manufacturer specs at this time. Left previous estimate for cleaning equipment and ductwork for when customer is down with remodel work.
Performed silver club furnace maintenance. Changed customer supplied filter. Cleaned flame sensor and tested ignitor. Test induced draft motor. Test ecm motor amp draw. Blower and evaporator are clean. Visually checked heat exchanger no issues found. Gas pressure and temperature rise in range. Cycled unit multiple times to insure that all safeties are working and unit running as designed. System is heating at this time. All amp draw and temperature rise in range. Both surge protectors are in working order. Pan treatment will need changed on ac service. Spoke to customer about pan treatment.
Preformed fall service on 80% furnace installed 2017 cleaned flame sensor checked amps on all motors the customer changes filters regularly ðŸ˜ðŸ˜. Did ductwork evaluation and return air is adequate the system has a surge protector installed the system is operating correctly at this time. Visually inspected hot water tank and it was good looking order and asked customer is the laundry took longer to dry than she thought it should and she said yes I informed her that we offer those services explained why it and how this occurs enclosed is the estimate for the dryer cleaning service and customer says she will call the office to schedule.
I arrived for a new customer system replacement. I forgot spoke with the homeowners and found that they have had other companies come out to replace this system. We talked about how good air filtration is important. We also talked above our whole house air purification system. This is a UV light and a ozone bulb that kills any bacteria and viruses in the air that is being filtered through the air conditioning system. We also talked about electrostatic air filters. This electronic filter catches 98% of all dust and hair that flows through the system. I took pictures of the system and explain why the system needs plenums on the supply and return side and that the system need to be completely rebuilt given the poor construction of this system. I will replace the duct from the plenum to the first why. The duct from the why to the boot will be the existing duct boot and grill. I will install a damper on all taps that are connected to the plenum. This will allow me to adjust the air flow to
Duct cleaning inspection. Customer has had an issue since moving into home 1 year ago, where Master suite runs hotter in winter and north bedroom runs colder, with inverse in summer months. Inspected unit, and it is 2 years old. The ductwork, however has several issues. It is an older Mylar composit and has been crushed in spots where service people have needed to gain access over the years. It is low on return air with about 700/1200 cfm being provided from a 14â€ duct. The supply plenum has no room to create static pressure, so the airflow goes to master suite first. Finally, one duct going to the north bedroom area has collapsed from people climbing over it and broken open from duct tape patch deteriorating. After going over options, customer would like to have ducts cleaned and have a damper placed on master suite trunk line to divert air to rest of home. Will also repair broken duct. After getting deeper into the work, found that the ductwork has in fact deteriorated in the inn
Preformed fall service on up flow 80% furnace cleaned flame sensor checked amps on all motors inspected blower wheel and evaporator both where clean the system has a surge protector installed. Inspected dryer vent it looked good and sealed checked flashing g it was sealed and found no presence of water ran system through a cycle the system is operating correctly at this time. Customer changes filters regularly ðŸ˜ðŸ˜ did a return air calculation and it was good at 1,100 CFM on two and a half tons only requires 1,000 cfm
Arrived to service call and performed non club tuneup to heater. Customer stated water coming from heater area. Found clogged drain when washer drains it is backfilling into furnace floor drain. Informed customer that plumber will be needed. Performed tune up to 25 year old air handler. Lots of rust on evaporator coil which could cause air conditioner problems in future. Test capacitor and motor amp draw itâ€™s in range. Elements in range. All sequencers and limits in working order. Cycled unit multiple times to insure that all safeties are working and unit running as designed. System is heating at this time. Due to age and condition of unit i suggest replacement be considered in future. Gave ballpark replacement price. Suggest regular maintenance to keep system running as designed. Filters need replacement customer will replace filters. Customer has had some sand out floor vents in past. Due to floor vents being in concrete I suggest have ducts scoped to see condition of vent pipes be
Preformed fall service on 80% down flow furnace checked the filters they looked ok cleaned flame sensor checked capacitor it read 7.4 of 7.5 the evaporator was clean I saw no safety concerns the blower amps read 3.7 and induce draft motor read .5 of .8 the system is operating correctly at this time. Asked customer to inspect hot water tank and found a part of it missing about 7 inches so the hot water tank has been terminating into closet and allowing small amounts of CO into the dwelling also asked if they felt like there wasnâ€™t enough hot water customer did express that it takes a long time for hot water to reach the back of the ho e I explained that was due to sediment in the tank reducing the amount of pressure and found the temperature and pressure valve discharge line not install but laying in the corner.the missing part in the flue is a safety concern and recommend completing the flue at minimum.
Arrived to condensation leak service call and performed system evaluation. Found flue pipe leaking. Pipe wasnâ€™t supported and popped out fitting. Cleaned fittings and reglued. Supported pipe with strap. Reinsulated pipe. No leaks at this time and pipe supported.
Preformed fall service on condensing furnace checked all amperage on motors they were good clean flame sensor and checked all electrical components system is operating correctly at this time
Preformed fall service on 80% furnace cleaned flame sensor checked amps of motors 6.2 on the blower motor and 1.1 of 1.4 on induce draft motor the capacitor was good at 7.4 of 7.5 uf. System has surge protectors in and outside. Walked entire attic found an exhaust for a smoking area not sealed allowing nicotine to vent into the attic and the aluminum duct had a hole in it with permission I re-sealed exhaust and put a duct strap over tape to ensure it never comes loose also strapped up duct so there is a nice gradual swing to allow correct function of the exhaust. While inspecting I also noticed lint starting to protrude from the seems went out side visually inspected flashing for the dryer and there is definitely a build up on the inside of the pipe. Clean dryer vent will prolong life of the drier. Enclosed I put the info about indoor air quality products and an estimate to come clean dryer vent if you have any questions feel free to give the office a call and I can get back to you ASA
Fixed issue with install no charge to customer will speak with Kai on issue