Not so happy about the delay in getting to my fix my unit. I was told by someone in the parts dept. last Thursday that when part came in he would notify me and get repair done,I waited till following Tuesday to call same person ,then he told me part was in but no one was available to do the work! I informed him I had the platinum service plan,he said everyone is busy and he would get back to me.That is when I called the service manager,he called me back and said he was sorry and someone would be out next day,thank goodness.
