Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Professional, to the point and got the job done. No complaints at all.
Overall Experience
Quality
Experience
Punctuality
Excellent technician (Caleb S.).. intelligent, honest and upfront.
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Technician found 2 bard units customer wanted to get looked at. The one on the right is operating properly. The one on the left 36-02 has a double shaft blower wheel failed tech tested the capacitor and found it within specs. Technician spun wheel by hand and did not get and movement. Due to one side of the building not heating other system will struggle due to age and repair cost tech handed over to field supervisor.
Pulled up master toilet and ran the sewer machine through the drain line and cleared the blockage. Also cleared both shower drains from the blockage and made sure the washing machine drain line was working properly. Everything is flowing like it should at this time.
Dug up septic to show that the septic tank was full
Tub spot is bad so change out customer provide trim Unclog hall bath lavatory sink And kitchen sink advise daughter might want to looking get galvanized drain line and cast iron replace do to pull back bunch of rust
Tech washed and serviced unit and found no challenges at this time. Tech recommended getting water spigot replaced customer will wait and give us a call.
Tested heat and cool mode on the right hand side bard unit (facing the thermostat). Heat mode is operating without a loud noise. Right hand side thermostat was off and left side was on set on 64 heat. Tech believes the right hand side thermostat may have been left on cool mode and operated the compressor while the unit on the left was heating. Tech left both thermostats set on 68 heat and informed the customer to call us back if any abnormal noise is heard. Amp draw on blower motor and capacitor checked good. Bard unit#14. Bard units were recommended to be replaced during the last CmA due to reading bad windings on the compressors.
—Performed CMA Inspection on 2 Gas Package Systems and 2 Wall Mount Package Heat Pumps. -Gas Package 1 - 2012 Goodman: Main (Right) Building: No obtainable reading from outdoor fan motor side of dual run capacitor. Recommend installing 5 mfd capacitor for outdoor fan motor. Provided estimate for capacitor. Compressor failed megohm test at last maintenance. This indicates that insulation on motor winding has deteriorated and that the compressor may be due for failure. Due to age of system and likelihood of compressor failure, replacement of system should be considered. -Wall Mount 1 - 2009 Bard 2 Ton Package Heat Pump: Classroom Building, Left Side from Front: Compressor failed megohm test at last maintenance. This indicates that insulation on motor winding has deteriorated and that the compressor may be due for failure. Due to age of system and likelihood of compressor failure, replacement of system should be considered. -All systems operating at this time. Wall Unit 1 and Gas Pack
- Tech encountered a variety of challenges upon arrival. Found condenser fan rotating backwards due to incorrect capacitor wiring. - System continuously shuts off due to low pressure cutout and began rapidly energizing and de-energizing the contactor. Possibly a bad low pressure switch or defrost control board. - Confirmed air flow and proper blower rotation and speed. Ran system in cooling mode with no issues. Inspected outdoor TXV and found a micro leak in the equalizer tube running to the bulb. This leak is causing the TXV to remain shut and create a restriction when in heat mode. Customer did not approve any repairs at this time. Customer stated that they will perform all the repairs necessary. Tech recommended flowing nitrogen when brazing due to the small ice of the equalizer tube. Recommended replacing defrost control and low pressure switch. Tech did not perform any repairs during this visit.
Tech adjusted/checked the gas pressures for system #2 and assured that the system was converted to LP. Inlet pressure was set to correct 13-14inWc and outlet pressures was set to manufacturer specs as well. Loud rattling noise was heard from a loose screw not secured all the way near the burner shield plates, noise was controlled after securing the shields. Tech tested heat and allowed the system to burn off the oils of the heat exchanger for 15 minutes. Tech also educated the customer about thermostat operation. Tech notified the customer that the LP tank is getting low. Install warranty.
Performed ESA, homeowner informed tech that there was a “wet clothing” coming from return but went away. Tech informed homeowner of “dirty sock syndrome” and stated that could possibly be the culprit. Tech deeper cleaned coil with coil cleaner and informed homeowner that if smell arises again to give us a call. Tech also installed a hard start kit to help combat high start run amps and to protect the compressor. System is cleaned and serviced.
Replace 7.5 Ton Gas Pack With New Trane 7.5 Ton Gas Pack With WiFi Programmable Thermostat Cost: Gas Pack $15,890 Materials $830 Crane $1,200 Permit $220 Labor $1,800
Tech preformed CMA FULL SERVICE on 2 Gas Package Units and 2 Wall Mount Heat Pumps. Tech noticed that Gas Pack #1 was documented in January of 2024 to have failed control board. During the inspection tech found that board had been replaced by another HVAC Contractor and System was back up and operational. Tech did find that the compressor did fail megohm test. This indicates the insulation around windings is damaged or gone, this causes compressor to be highly subjected to future failure. Due to age of system, Tech recommends replacing. Also During inspection tech found Gas Pack #2 not operating. Tech found thermostat indicating system was operating but system was not. Tech found no voltage at thermostat. Thermostat was operating on battery backup. With further investigation tech found system had insufficient power at unit. Tech found only one leg of 3 Phase power to have only 178v, while the over 2 legs had none. Tech checked fuses in disconnect and found them to have continuity. Tech
Tech washed and serviced unit and found no challenges at this time. Tech recommended hard start.
Tech found dual run capacitor had failed tech spoke with customer on dual run capacitor price 40/5 tech also educated customer on benefits of membership customer approved repairs. When it was time for payment customer found his account had been hacked. Customer is going to go to bank take out the cash from savings account then meet technician around the area.
Tech performed ESA, Tech found excessive amounts of bacteria growing inside unit, tech recommends adding plasma to system to prevent issue from occurring and to prevent bacteria from getting in ducts or home. tech found no other issues with system at this time. System is back on and operating properly at this time. Tech spoke with customer about renewal and customer