— Customer states gas package unit not heating properly. States system was working fine until recently. — Found call from thermostat initializing induced draft motor but system does not try to ignite. No observable air flow at inducer motor exhaust. Presented customer with estimate for System Operation Inspection to further investigate issues with system. Customer approved operation test. — Found induced draft motor wheel completely disintegrated inside housing. Immediate recommendation is replacement of induced draft assembly. Provided estimate. Customer declines repair at this time. — Discussed having a Field Supervisor dispatched to provide options to customer moving forward. Customer approved dispatching Field Supervisor while technician was on site. — Continued inspecting overall condition of system. Informed customer that we would not be able to get an accurate picture of the condition of the refrigerant components in AC mode due to outdoor temperature. Blower motor capacitor