Wayne was very professional, knowledgeable, well- trained and friendly. Wayne and a coworker arrived early in the morning on the scheduled installation date. He and the coworker removed my old unit and had my new gas pack/ HVAC installed by mid afternoon. There was a burner part that wasn’t functioning properly so he and the coworker stayed and worked until late afternoon to determine why it wasn’t functioning properly. When the determined the part that needed replacing they contacted their home office and made arrangement to get a temporary part installed that night and the replacement part shipped and installed two days later. Wayne has an excellent work ethic, is a superior service provider, has a “can- do” positive attitude and is an asset to the company.
