2330 Indian Springs Rd
Dudley, NC 28333
(919) 734-9611

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Local Reviews
for beulaville, nc

Rated 5.0 out of 5 stars based on 18 customer reviews

Great service Courteous repair person.

I realized issue with AC late in evening, Called next morning for service, and repairman was at house by 2pm. I was called prior to arrival so I knew when to expect the service person. Service person was courteous, answered all my questions, and had repair completed in approximately an hour. Great service.

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Excellent Service

Arrived on time. Explained everything in detail. Wore shoe covers inside. Offered to assist me in bringing a very large box inside that had been delivered. I appreciate this courteous gesture so much. Mr Thomas was courteous throughout service call.

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Great job

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Awesome service

Great service as always.

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Excellent Service

They came out quick and same day. Very friendly customer service and explained the issue well. I always have a great experience! I highly recommend this company.

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Great service!

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Excellent Service and Awesome technician!

Luis was very professional and very good at explaining the service he was providing. He let us know what he was doing and checking every step of the way and let us know the different options we could take when he was done. We will definitely be using Jackson & Sons again for any future HVAC service and maintenance. Luis went above and beyond and made this a great experience!

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Great tech

Awesome

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Deward

Awesome service!

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Good service. Very nice

Very nice

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Jason was awesome!

Awesome Tech

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Great Service.

Very polite and knowledgeable about my HVAC system.

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Very professional

Tyler was very professional and courteous

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Great service

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Job Locations
for beulaville, nc

Matthew L.

Matthew L. Job Checkin

Emailed pricing to replace system to son. (Terry Cooper)


Matthew L.

Matthew L. Job Checkin

Customer reported system freezing up and also outdoor unit not running sometimes. Tech found indoor coil clogged with lint and dirt and distributors coming off of indoor coil header slick and oily. At outdoor unit, tech found suction pressure very low and superheat very high. Tech estimates system is 2-4 lbs low on R410a. Tech also saw thermostat wire is falling apart due to UV sunlight damage and 45/5 dual run capacitor is reading weak at 37uf on HERM side. All the insulation under house is fallen and bellyband is missing. Ductwork is mobile home sheet aluminum duct and is unsealed and uninsulated due to missing/torn bellyband. There is a cat in crawlspace moving around. To repair existing system, mobile home contractor should replace bellyband and floor insulation. On split system, we would need to braze leak spot, recharge with 5 lbs of R410a, replace 45/5uf capacitor, replace 2 feet of thermostat wire at outdoor unit, and do full tune up to clean coils, blower, and drain. Due t


Matthew L.

Matthew L. Job Checkin

Say just want ac unit check fix leak under sink


Derek J.

Derek J. Job Checkin

Upon arrival tech found VP8000 thermostat presenting an alert for bad sensor that was preventing it from turning the unit on. Tech replaced with new VP8000 under full 2 year warranty. System is back operational at this time.


Derek J.

Derek J. Job Checkin

Upon arrival tech performed tune up on 1 split system. Everything is within specs and system is back operating at this time.


Landen  H.

Landen H. Job Checkin

Tech washed and serviced unit and found no challenges at this time. Customer was home when tech arrived to give access to inside portion and also extended PSA via Visa card customer had to leave for work soon as tech started tech was able to get in and check thermostat and delta t unit is cooling with a delta t of 20 return of 72 and a supply of 52


Landen  H.

Landen H. Job Checkin

Tech returned to wash unit and clean coils customer was not interested in extending plan today due to financial difficulties.


Joseph C.

Joseph C. Job Checkin

Tech performed ESA on 1 system. Split system- tech found system had no float switches tech recommended installation float switch on pan, no further challenges at today’s visit. Recommendation- installing float switch to pan to prevent overflow, customer stated they are interested but unable to do at this time.


Joseph C.

Joseph C. Job Checkin

Tech arrived to perform energy saving agreement. Tech found water spigot on opposite side of house, tech doesn’t have enough hose to reach system. Tried to call customer to see if they had any hoses but all hoses had holes. Will need to come back 3 water hoses to wash coils and system. Tech inspected all electrical and cleaned evaporator coil, tech spoke with customer he is going to take care of renewal when we come back.


Bryce C.

Bryce C. Job Checkin

Brother met me at home. Emailed proposal


Nate R.

Nate R. Job Checkin

Dog was not put up, Office will call to reschedule.


Nate R.

Nate R. Job Checkin

Tech serviced and washed unit. Found no challenges at this time, customer stated they did not want to renew because they won’t be in this house much longer.


Matthew L.

Matthew L. Job Checkin

Customer did not understand why indoor unit kept running even when outdoor breaker was off. Tech explained that air handler in attic is on a separate circuit from outdoor unit and will continue to run the blower even if outdoor unit is off. Tech found blower control board EZ select on factory default jumper settings. Tech peeled sticker on board to reveal jumper setting labels. Corrected jumper settings for 2 ton split heat pump with 2 stage compressor, 10kw single stage heater (jumped together at factory W2 jumper), comfort, enhanced, and nominal airflow settings. Turned system on and off in each mode after correcting blower control board. Found no further issues with system after correcting blower board jumpers. Connected new Vision Pro to Wi-Fi network and turned scheduling off per customer preference. Customer does not have his email and password to Honeywell account. To connect new Vision Pro to customer’s existing Honeywell account, customer’s daughter will need to find or rec


Brett  S.

Brett S. Job Checkin

Tech performed maintenance per service agreement. Tech found upstairs air handler receiving no power. Tech noticed Generac was not receiving power, causing air handler to not receive power. This was noted by previous technician also. Homeowner is having an electrician come out today to check it out. Tech found blown UV bulb in package unit. Homeowner decided not to replace today. Tech replaced one 20 x 20 and two 16 x 20 filters. System is operating properly at this time.


Matthew L.

Matthew L. Job Checkin

Customer reported PTAC unit in room above garage not cooling. Tech walked up to unit and saw it not running although control was set to cooling. Adjusted control and setpoint. Unit did not respond. Removed panel. A few seconds later, system started and ran in cooling by itself. Blower will not run at low speed. Blower shut off when set to low speed. Tested heat mode. Heat strips will run with blower off when set to low. Blower runs in high when set on high or auto. Compressor was still running in cooling mode with blower shut off while control is set to blower low setting. Blower does seem to run correctly when set to high or auto. 20 year old Fedders PTAC unit was manufactured in 2004 and uses R22. Tech diagnosed faulty PTAC control board not energizing low blower speed correctly. Due to age and likely cost of repair vs replacement, tech recommends replacing 20 year old PTAC unit. Need to call back with PTAC unit replacement quote. Wall sleeve exterior measurement is 16*42. See