2330 Indian Springs Rd
Dudley, NC 28333
(919) 734-9611

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Local Reviews
for fremont, nc

Rated 4.8 out of 5 stars based on 114 customer reviews

Excellent service!

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Excellent service!

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Great Service

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Excellent service

The young man was very friendly and efficient and made sure he did everything we needed. I would love to have him again as our service tech.

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Amazing Service!

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Excellent friendly service

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Kyle did Great Service work. He is a professional technician, very knowledgeable. Customer caring!

Inside service staff needs to be more patient and customer caring. DO NOT INTENTIONALLY misrepresent the JACKSON & SONS when you knowingly know service tech will be late. Be truthful even if customer might not want to hear the true circumstances.


Response from Jackson & Sons:

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

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Great Service!

Joshua was great and you all are blessed to have him on your staff!!!

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Very pleased with our on going service

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Maintenance check

Thank you

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Service HVAC units

Ronnie Person was very professional and courteous when he made a home visit to service our 2 HVAC units.

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HAVC routine maintenance

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Excellent Service

Technician was excellent. He listened to the issues and set about to solve the problems noted. Could not have asked for better service.

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Sevice

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required service

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Job Locations
for fremont, nc

Matt C.

Matt C. Job Checkin

Tech washed and serviced unit


Derek J.

Derek J. Job Checkin

Upon arrival tech was showed where the ceiling damage was located at. Tech inspected the area and will need to return with 2 - 4ft ceiling grid pieces, 1 - 4x2 lay in ceiling tile, hanging wire and wood screws in order to make the needed repairs. Customer stated they wanted us to return sometime next week.


Jesse J.

Jesse J. Job Checkin

Tech preformed CMA FULL SERVICE on 1 Split System. Tech found compartment door of furnace off of unit. After servicing system tech reinstalled door and secured with taped to prevent it from falling again. Tech found that several brackets on blower motor are broken causing severe vibration in unit. Furnace does operate but is extremely old and rust is present on heat exchanger but no cracks at this time. The Condenser Unit is operating at this time, but tech did find a weak fan capacitor and system has a hard start kit on it already. Compressor did fail megohm test. Due to existing challenges with entire system tech does recommend replacement over repair and will have office contact customer for further resolutions. Mrs. Wooten asked tech when ceiling was going to be fixed. Previous tech fell through ceiling back in September of 2023. Previous tech did report issue, but no repair to ceiling has been done at this time. Mrs. Wooten stated that they had several events coming up and would l


Joseph C.

Joseph C. Job Checkin

Tech performed ESA on 1 system recommended installation of hard start kit to help compressor. Customer declined no further challenges at this time.


Joseph C.

Joseph C. Job Checkin

Tech performed ESA on 1 system found no challenges at today’s visit, tech fixed pressure switch short locations to prevent future service calls system operating properly.


Joseph C.

Joseph C. Job Checkin

Tech performed ESA on 1 system tech recommended installation of hard start kit to help compressor customer declined at this time but may do in the future. Tech found no other challenges at this time system operating properly mail invoice.


Matt C.

Matt C. Job Checkin

Tech washed and serviced unit Customer extended esa


Matt C.

Matt C. Job Checkin

Tech washed and serviced unit Tech recommended replacing uv bulb, customer declined


Matt C.

Matt C. Job Checkin

Tech washed and serviced unit Tech recommended replacing uv bulb, customer declined


Kyle W.

Kyle W. Job Checkin

PERFORMED ESA ON (1) GOODMAN PACKAGE HEAT PUMP. COMPRESSOR IS NOISEY AND PULLING SLIGHTLY HIGH AMPS ESPECIALLY ON STARTUP. CUSTOMER IS AWARE.


Matt C.

Matt C. Job Checkin

Tech washed and serviced units Customer extended esa


Matt C.

Matt C. Job Checkin

Tech washed and serviced unit Customer changes own filters


Josh C.

Josh C. Job Checkin

Performed routine maintenance per energy savings agreement. Tech didn’t find any challenges at todays visit. System is heating and cooling properly and holding a delta t of 20 degrees.


Campbell  C.

Campbell C. Job Checkin

Tech found no difficulties at this time. Homeowner has weird filters and has to custom order size to fit.


Arturo  A.

Arturo A. Job Checkin

Tech performed maintenance per energy savings agreement. Tech found dark pitted Contactor could not reach homeowner to inform of concern noted and sent estimate for homeowner to look over. System is operating correctly at this time.