-Homeowner discovered condensation around supply register in master bedroom. Found that outer flex insulation did not go all the way down to the register and was not secured below supply duct support brackets. Reasonable damage to sheet rock ceiling. Office may need to follow up on damage repairs. Customer supplied new register and installed while tech was insulating supply duct properly. Re secured outer insulation with panduit strap at proper depth and mounted duct to support brackets flush with ceiling. -Tech checked other supply registers and found all properly secured and insulated. -Not billing for house call fee per maintenance agreement. No charge for re securing duct per recent install.