There is no HVAC company like Jackson & Sons! Top tier after hours, emergency, and follow up professional HVAC service! Specifically, Matthew is amazing and completely through. He always assesses the situation factually scientifically and accurately. Matthew aggregates all the data and facts and applies logic in servicing our HVAC issues. We appreciate the timely affordable and loyal HVAC service Jackson & Sons provides and has provided us for all of our properties for years. Thank you!
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Great service but it cost me around $477 to replace a $26 capacitor for 20 minutes of work.
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Overall Experience
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Overall Experience
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Overall Experience
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Punctuality
Overall Experience
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Punctuality
Tyler, our family thanks you for your diligence and thorough repair of our TRANE HVAC. Knowledgeable methodical and personable throughout several hours of 90 degree weather ending in mission accomplished!!! I will call JACKSON AND SONS INC for all future HVAC needs!
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Upon arrival customer stated outdoor unit not running in heat mode. Upon inspection tech found no 24v call at condensing unit. Tech checked air handler and found 0v at 24v low voltage circuit. Transformer was receiving 240v but putting out 0v. Tech replaced failed 40v 240v transformer and tested. Tech reprogrammed thermostat after restoring power to system, system is back up and heating at this time. Collected $476.11 by card for todays visit.
Tech washed and serviced unit and found down stairs evap coil rusted and corroded but found no leaks at this time. Customer switched to psa 2 system monthly customer paid 55.51 via card. Card information is stored on file
PERFORMED CMA INSPECTION ON 3 GAS PACKAGE UNITS, CLEANED UNIT 1 BLOWER AND EVAPORATOR COIL. ALL SYSTEMS WORKING PROPERLY.
Found loose wire from fire detector system. Reconnected wire. Found other loose wires that were intentionally capped off No maintenance person on site to allow tech inside to look at thermostat and test fully. Jumped out system and cooled correctly. Will need fire alarm company to look at system and test building alarm system
-Performed CMA inspection on 3 package systems. -Recommend more frequent replacement of air filters. -All systems operating correctly at this time.
Returned to replace evaporator coil in kitchen unit. Techs recovered refrigerant from circuit 1, disassemble unit, disconnected evaporator coil connections. Coil was removed by crane and new coil installed. Filter rack was removed from old coil and installed on new coil. Filter driers were replaced and coil connections reconnected, both circuits were pressure tested, evacuated and recharged. Circuit 1 with 11 lbs 6 ozs of R-410 and 6 lbs in circuit 2. Unit is back up and running.
System #2 serial #1706441074 Tech repaired/brazed the true suction line, while flowing nitrogen, that broke off at the brazed area on the suction line by the compressor. Pressure tested with nitrogen to 292psi, pulled vacuum below 500 microns. Charged system with 11 lbs of R410a to achieve proper levels. System is back up and cooling.
Gas pack#4 serial #221310511L Replaced a RTRM board that was previously diagnosed by another tech. After repairs, tech noticed the compressors were not turning as it should, board is now sending power out to the Y, thru the low pressure switches but not the high pressure switches. Traced wiring/voltage back to the RTOM board and J7(freeze stat) and found it to be tripped/stuck. Tech disconnected the J7 plug from the RTOM board and both compressors started back up and cooling. Need to quote and order a OEM freeze stat (picture on file).
Tech preformed CMA FULL SERVICE on 2 package units. Both units are operating at this time. Tech has attached system performance reports along with pictures to invoice.
Tech preformed CMA FULL SERVICE on 2 package units. Both units are operating correctly at this time. Tech has attached system performance reports along with pictures to invoice.
Tech returned to complete approved repairs. Tech replaced dual run capacitors on HP Cond #1 and HP Cond #5. System are operating at this time. Tech replaced blower belts on AHU #6 and AHU #7. Units are operating at this time. Tech has attached pictures to invoice of repairs.
