Employee did not conduct himself professionally. Not sure if he was having a bad day. The interaction was very unpleasant.
Overall Experience
Quality
Experience
Punctuality
Great Service! He explained everything well-
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Tech found a PTAC unit not operating, 240 was received but no display. Tech reset the power to it and the display came on for 2 seconds and shut off. Control board is faulty. Coils have corrosion as well. Costumer does not want to do anything about it for now. Collected house call only.
Tech performed PTU. Upon arrival homeowner stated mini split inside pool house was not heating. After further inspection tech found mini split void of refrigerant. Tech spoke with homeowner and would like a field supervisor to get in touch with homeowners to give them the best possible solution versus system replacement or repair. Tech informed homeowner repairing a leak on a 2 ton mini split can get really pricey. Also depending on were the leak is, sometimes it is non repairable. Tech also installed surge protector after homeowners approval. Homeowners are selling home and declined ESA.
Tech preformed CMA FULL SERVICE on 1 AC System. Tech cleaned evaporator coil with coil cleaner and coil brush. Tech also cleaned air filter. Tech cycled unit through cool mode, heat mode, and fan only to verify all functions worked properly. Tech has attached Report with pictures to invoice
Tech preformed CMA FULL SERVICE on 3 Split Systems and 3 Gas Furnaces. Air Handler #3 blower belt is loose and starting to fray. Tech does recommend replacing belt. Tech has attached estimate for belt replacement and adjusting tension to invoice. Tech adjusted occupied schedule settings 70/73 with fan setting to auto per management request. All UV Bulbs are operating. All other systems are operating within specifications at this time. Tech has attached system performance reports to invoice along with pictures.
Systems 2 and 3 will need new a belts next year. Suggest replacing with OEM belts during next full service Advised management that one system was set to heat while others were cooling . Recommend that all three systems be on the same mode to save energy.
Performaned inspection outdoor unit was in high pressure overload Tech reset and AC ran good Tested heat mode and found outdoor Txv has failed We will need to price out the outdoor Txv AC back to cooling and advised cashier to only run ac or emergency heat until the regular heat is repaired.
HVAC Installation: Installation: Skillfully executing a York heat pump installation, we transformed a residential property's climate control capabilities. This advanced system offers not only energy-efficient heating and cooling but also the adaptability to maintain comfort throughout every season. By seamlessly integrating this innovative technology, we've empowered the homeowner to experience consistent and tailored indoor comfort while optimizing energy consumption.
Performed scheduled filter change on 3 Trane air handlers, belts and UV bulbs are good, pans are dry, added condensate tabs to drain pans.
Tech found the compressor not running due to a wire being burnt off of the contactor. Tech repaired wire and tested operation. The dual run capacitor tested within specs and compressor amps are within specs. System is back up and running. Air handler does not have a filter installed, originally unit may have had a factory supplied washable filter. Tech measured filter track at 21x23x1.
Replaced cracked A47 belt on #1 Air handler.