Technician was great
Logan is an outstanding and professional tech and we would like him to service our equipment every time
Very thorough in explaining problems and a true professional at troubleshooting to find a solution.
So easy to work with. Estimator was so kind and helpful and kept us updated with install. Very knowledgeable. So easy to talk to someone on the phone.
Romeo T. was professional, friendly and apparently well trained. He solicited and answered all my questions.
2022.09.14 - Mathew, the service representative, was professional and friendly. I accompanied him as he did his analysis and he answered my questions as we proceeded. Sadly, there is a refrigerant leak in the 20 year old heat pump system. Another representative will visit tomorrow to determine a replacement system and to give me me pricing and scheduling information.
I am thrilled with the service that I have received from Jackson & Sons so far. I called on Monday with an issue and they had a technician that day. I was so impressed I signed up for their maintenance plan and had another technician come out today for my first service appointment. The technicians are polite, timely, professional, and thorough. Tomorrow they are sending out a crew to assess my initial problem and work on a resolution. Thank you for your timely attention and professional service people!
They were prompt with their service and actually came by sooner than anticipated. Each persons we interacted with was extremely personable and seemed happy about what they were doing and was willing to answer any and all questions. The process to buy a new unit was seamless, and we were given adequate information and several options. We were completely satisfied.
The Technicians and Mike were very professional and knowledgeable. The Installation went Great and i am very pleaesed.Thank You very much😁
Noah showed professionalism and courtesy when servicing our AC today.
Tech serviced a Carrier split system.
Tech serviced a Trane Gas package unit.
Tech serviced a zone duct system.
Tech serviced a zoning system.
Tech is servicing a Trane split system.
Wash screens on chiller, mini split in server.
DAVID AND CHRIS INSTALLED A 2 TON CARRIER SPLIT HEAT PUMP IN BONUS ROOM
Tech is servicing a Panasonic mini split system.
Performed tune up on Goodman split heat pump.
Tech serviced and cleaned bryant split system
Tech performed maintenance on 2 Trane split systems.
TUNE UP BRYANT SPLIT HEAT PUMP
Tech performed repairs to Bryant dual fuel split system.
Tech diagnosed/repaired Bryant dual-fuel split system.