I liked the professionalism, brainstorming, quality of work, timeliness, & friendliness of Mr. Alex. Great quality, perfect price. Thank you sir!
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Outstanding service Very knowledgeable tech we appreciate Jackson & Sons
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On time. Thorough. Explained his findings very well so we could understand.
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Ricardo is very knowledgeable. He explains exactly what the problem is and takes care of the issues. Thank you Ricardo!
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Tech washed and serviced unit and found condensate pump not properly operational tech informed customer on findings. Customer would like to get pump replaced this afternoon.
Tech washed and serviced both units and found no challenges at this time.
Tech washed and serviced unit and found no challenges at this time. Customer uses their own filter.
Moved cold water line up to clear the vanity door so it can close
Trane Condenser 5TWR5042A1000A Trane, XR15 SEER2, 3.5 Ton, Heat Pump Quantity: 1 Trane Furnace S9X2C100U5PSB Trane, S9X2, 90,000 BTU, Furnace Quantity: 1 Trane Evaporator Coil 5TXCC05AS3HCA Trane, Multi-Positional 4TXC-C, 3 Ton, Evap Coil Quantity: 1 Other Air Quality CUSTOM-29BJHR Plasma Air 602 Quantity: 1 Other Thermostats CUSTOM-8GF3A6 Link Zone Panel Quantity: 1 Other Thermostats CUSTOM-9HQCG8 Honeywell - Wi-Fi VisionPRO® 8000 ( Trane Split Systems) Quantity: 2 Other Services CUSTOM-0M1HWW ESA Quantity: 1 Other HVAC Add-Ons CUSTOM-F37KVN CO DETECTOR Quantity: 1 Other HVAC Add-Ons CUSTOM-E5QS3T EZ Trap Quantity: 1 Other HVAC Add-Ons CUSTOM-MF3IRD Filter Dryer Quantity: 1 Other HVAC Add-Ons CUSTOM-5ZZ1CN Gas Regulator Quantity: 1 32x32 Pad Quantity: 1 Float Switch Quantity: 1 Foam Blocks (6) Quantity: 1 ICM Surge Protector Quantity: 1 Level Pad Quantity: 1
Tech performed ptu on comfortmaker package unit. Customer invested in maintenance agreement but used one of their services for today. Customer requested that plumber can come and look into possible water heater replacement. Customer stated would like tech to come for all future maintenances. Delta t is within specification and customer is satisfied with today’s service. Found no other challenges at today’s visit.
Tech arrived and found system cutting out on flame sensor, tech pulled and cleaned sensor and system cycled multiple times with no issues. Tech spoke with management and if issue persist we will need to order a flame sensor for system and replace it, no charge due to previous visit and same issue.
Found water heater has an electrical issue. Customer is going to get electrician to look at the unit.
{2008 Trane Condenser} — Tech found broken bracket on the inside portion of the outdoor fan suspension assembly, connecting directly to the fan motor, causing abnormal audio due to imbalanced motor and unstable bracket. — Bracket needs to be replaced - office will contact realty company for pricing and approval. — Temporary repair to the bracket (seen in photos) was performed by tenant prior to this visit. — Advised tenant not to run system in heat mode, only auxiliary heat to prevent permanent damage to motor and compressor. Turned breaker off at condenser and confirmed heat strip operation. System is operating at this time. No charge for this visit per office.
Customer invested in 3.5 Ton Trane Duel Fuel split system.
Tech washed and serviced unit, applied silicone on systems hood attachment to wall per customer request. No challenegs found with system at this time. Unable to see thermostat or check delta T of due to customer not being home. Left filter in screen door.
Tech washed and serviced unit per service agreement, no challeneges found with unit at this time. Unit is heating with a delta T of 19. Recommended media filter, not interested and Customer provided filters.
{Split System #2-A - Service counter/offices} — Tech found blank thermostat upon arrival. Noted no 24V present at thermostat and found failed condensate overflow switch opening the circuit with no water in the auxiliary drain pan. — Received approval and replaced the overflow switch and confirmed proper operation. System is operating normally at this time.
Tech washed and serviced unit and found no challenges at this time. Tech received no answer at this time tech replaced filter in package unit.
