- Customer informed tech that the crawl space has excessive moisture, despite 4 dehumidifiers and 2 pumps. - Customer informed tech that their crawl space encapsulation contractor is scheduled to visit next week. - Tech informed customer of all these issues and recommended course of action. Tech examined crawlspace and discovered the following: 1. Trunk line and numerous flex supply ducts are resting on the ground. The insulation and jackets are saturated and should be replaced. 2. Line sets are not insulated and are contributing to moisture issue. Checked drain lines and flushed/vacuumed both drains. 3. PVC drain outlets discharge water onto a downward slope, pushing the water back into the foundation of the home. 4. Dehumidifiers do not seem to function correctly. Course of action: 1. Hire landscaper to install a perforated drain system to direct drain discharge away from home or re-grading slope away from the home. 2. Hire crawl space contractor to remove current standing water