Tech found power to contactor and contactor was being pulled in but not sending the power out. Tech informed customer on contactor findings and informed customer tech will need to replace part in order to further diagnose. Customer approved customer also mentioned allergies. Tech educated customer on plasma Pure air she approved installing. Tech was also informed of plumbing issues and schedule a plumbing call. Upon replacement of contactor tech found condenser engaged and running them kicking off in high pressure within 5 mins system would reach 600psi. Tech cycled cooling mode and found system having higher then normal pressures but running in cooling, ans soon ans tech engage heating mode system shoot up in pressure again indicating fixed orfice was clogged in heating mode. Tech called office to get field supervisor out to give best solution.