Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
FOUND FAILED BLOWER CAPACITOR. REPLACED CAPACITOR AND CYCLED WITH NO CHALLENGES. INVESTED IN MPA (1) SYSTEM.
Performed routine maintenance per energy savings agreement. Technician did not find any challenges at todays visit. The system is heating properly and holding a delta t of 20+ degrees. One recommendation the tech had is to replace the contactor in the system. The one currently in the system is showing signs of pitting. This is a sign of potential future failure. Tech recommends replacing to avoid system downtime and a future service call. Estimate built and added to system for customer review
Tech found 5 amp fuse blown inside dining room AHU 2. Tech replaced fuse and it did not blow again. Heat strips, blower, reversing valve, compressor contactor, and defrost cycle each energized correctly without blowing fuse. Tech cycled system multiple times in each mode without any issues. Turned tstat call off and found 0 volts between blue common and all other tstat wires in the off cycle. Tech checked continuity on tstat wires and found black tstat wire (24 volt hot wire to outdoor unit) in outdoor unit tstat bundle has continuity with the ground screw in the kilo ohm scale. Tech swapped black wire currently being used for red for green wire. Green wire has no continuity with ground screw. Tested system in each mode again. Defrost board is getting 24 volts and system ran in each mode again without blowing fuse. If fuse keeps blowing, we will need 2 techs to replace 45 feet of tstat wire between AHU and outdoor unit. Install warranty.
Upon arrival tech found indoor temp in kitchen at 77 degrees with a cool set point of 59. Tech found condensing unit in a hard lockout. Tech reset system and monitored operation. Pressures are within spec, no challenges were found with system. Delta t is within spec. System back up and cooling. No charge per recent install per office.
Tech preformed CMA INSPECTION on 4 Split Systems. All systems are operating correctly at this time. Tech did note in reports that condenser fan on systems 3 & 4 are operating at max rated amperage. Tech has attached system performance reports to invoice along with pictures.
Performed ESA. Technician found no challenges at this time. System is cooling with delta t of 20 degrees. Customer was not home at time of service but daughter was there to allow technician in to perform full service. Customer renewed PSA plan. Tech collected 308.51 cash. Attempted to call number on file but coul not get connected, message was saying the call could not be completed.
Customer stated system is cooling but is hearing a loud vibration noise coming from gas furnace. There are two gas furnaces twin together with one AC unit. Tech found a piece of plastic inside blower wheel causing wheel to be unbalanced. Tech removed debris and tested unit operation and system is working properly at this time. Charge card on file
FOUND SYSTEM #1 LOW ON CHARGE. SPOKE WITH MR. CUPP THEY WILL BE CONTACTING INSTALLER. TURNED IN MANDATORY FOR SYSTEMS #3 AND #4 DUE TO EXTREMELY RUSTED/LEAKING EVAPORATOR COILS. COLBY IS WORKING ON PROPOSALS. SYSTEM #2 IS DOWN PROPOSAL HAS ALREADY BEEN SENT WAITING FOR APPROVAL. SYSTEMS 2, 3, AND 4 ALL R22 SYSTEMS OVER 20 YEARS OLD.
Tech preformed CMA FULL SERVICE on 4 split systems. Tech recommends replacing systems 2,3 and 4 due to multiple issues that are documented on system performance reports. All systems are operating at this time but present multiple challenges in need of attention.
(LEFT BACK OF BUILDING) TRANE SPLIT FOUND VERY LOW ON R22 CHARGE. SPOKE WITH MR. CUPP REGARDING COSTLY REFRIGERANT REPAIRS. 21+ YEAR OLD SYSTEM. SPOKE WITH GINA. COLBY IS QUOTING SYSTEM REPLACEMENT. DO NOT RECOMMEND R22 REPAIRS. MONITORED (3) OTHER SYSTEMS OPERATING PROPERLY AT THIS TIME. SWITCHED ALL FANS TO AUTO.
Replaced sequencer, heatstrip back to heating properly
