Tech found package unit in a high pressure switch lockout. Tech found two 24*24*1 filters dirty. Customer states changed six months ago. Tech replaced filters with new customer supplied filters and found refrigerant pressures and amp draws normal. Tech suspects ecobee may have tripped high pressure switch due to dropping G signal or dirty filters tripped pressure switch. No charge for callback. Tech left quote for focus pro. Does not like the complexity of ecobee. Customer will save up and have thermostat replaced in the future.