Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Both air handlers call for 30 amp max fuse/breaker and that is what’s there. Downstairs condenser calls for 14 to 25 amp and has a 20 amp breaker. Upstairs calls for 25 to 40 amp and has a 35 amp breaker.
Tech found coil was freezing due to low refrigerant based off high superheat with a piston. Tech leak searched system thoroughly and found a leak at the evaporator coil schrader valve that likely occurred during install. Tech replaced valve and recharged system.
- Customer informed tech that there were challenges with air volume produced by the downstairs system upon arrival. Customer stated the issue was noticed the night prior to this visit. - Tech found fan speed set to its lowest setting on blower control board and evaporator coil partially frozen due to lack of air flow. Tech updated fan speed to its high setting and confirmed proper operation and capacitor MFD rating, reading 10.4/10. - Advised customer that tech could de-ice the coil and check operating refrigerant charge for an additional fee. Customer informed tech that the system was operating satisfactorily prior to this visit and a manual de-icing would not be needed during this visit. Tech left power off to downstairs condenser at disconnect and advised customer to restore power after approximately 3 hours of fan run time. Recommended a premium service agreement. Customer will contact office with their decision.
Tech performed esa on Goodman split electric furnace, found no challenges at todays visit. Customer changes own filters.
25TPA736A003/FT4BNXC36L00 & 25TPA724A003/FT4BNXB24L00
Emailed quote to replace downstairs and upstairs systems. Husband was at work and could not speak on the phone. They are going to discuss everything and let us know.
Tech performed maintenance per energy savings agreement. Tech suggest adding plasma pure air to system homeowner interested maybe at a later time just bought new unit at other property.