Tech verified gas line to old unit is properly capped off and shut. Found gas shutoff to the rest of the house was shut off. Tech turned gas back on. Gas stovetop is now back working. No charge. Install warranty.
Install Trane 2 Ton Package Heat Pump With Plasma Air With WiFi Programmable Thermostat
Customer invested in a 2 ton Trane PHP and a WorryFree warranty.
Tech found 5 speed ECM blower motor unresponsive. Will not start. Tech confirmed line and low voltage to blower. 24 volts is present on speed tap 3. Tech jumped 24 volts to each of the 5 speed taps. No response from blower. Tech diagnosed failed ECM blower. Tech called customer and quoted price out of the book for variable speed blower and recommended system replacement. System is down. Need to contact customer ASAP regarding system replacement. No housecall per PSA.
Replaced compressor. System is back up and cooling. Tested system before departure.
Tech found high suction pressure and low discharge pressure, both unstable, increasing and decreasing in an unusual manner. Subcool and superheat were both out of desired range, neither one was stable. Tech cycled reversing valve (see video), revealing a malfunctioning compressor. Tech suspects the internal compressor seals are leaking, and the compressor should be replaced. Confirmed with second opinion. Informed customer we can replace the compressor or the whole system and provided pros and cons to both options. Customer decided to replace compressor and if there are any major issues in the future, he will replace the system. Easy access to receptacle.
Performed routine maintenance per energy savings agreement. Technician did not find any challenges while servicing equipment today. The system is cooling properly and holding a delta t of 20 degrees. Recommendation- technician would recommend installing a hard start kit to the system. This will lower starting amperage and help preserve the longevity of the compressor. Customer declined at this time. Tech added to estimate for them.