Found ceiling damage from water above the toiled downstairs. Found water in the supply plenum, blower compartment and indications of water bouncing off middle way the coil. Drain pan is clean, drain is clean. Tech removed the blower wheel to vaccum out the standing water present in the plenum. Tech dryer up as much water as possible from the ceiling, airhandler and supply, plenum. Tech assured the indoor coil was clean and increased the blower speed to improve the CFM. Tested the system in cool for 15 minutes and observed proper draining thru the indoor coil. Videos and pictures are on file. This challenge was present prior to last visit. Tech spoke with Courtney about the findings and returned the key. No charge per office.