They were very professional and informative. Share all findings with me concerning my system that included pictures. They discussed pricing with me upfront to ensure I was aware.
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Noah, the HVAC technician, was both thorough and professional.
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Kyle was very professional, nice, very knowledgeable in his performance
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Tech was nice knew his job kind of person people don’t mind dealing with
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Matt was a great professional and completed work timely and also was able to complete a repair on our system the same day. Very polite and he is an asset to Jackson and Son's .
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Tech preformed CMA INSPECTION on 14 Split Systems, 3 Package units, 2 Exhaust fans and 2 Air Makeup units. Split System #2 has faulty defrost board and weak fan capacitor. Split System #10 has weak fan capacitor. Split System #13 return duct is in need of repair. Package Unit #17 is in need of blower belt replacement. Tech has attached estimates for listed recommendations to invoice. All other Systems are operating correctly at this time. Tech has also attached system performance reports to invoice along with pictures.
HVAC Maintenance: Performing scheduled maintenance at the client's residence, I conducted a thorough assessment of the system's components. This encompassed detailed cleaning of the condenser coils, checks for proper refrigerant levels, and precise calibration of the thermostat to ensure accurate temperature control. This meticulous maintenance effort ensures the system's peak efficiency, ensuring year-round comfort for the client.
Tech washed and serviced unit and found no challenges at this time. Customer extended esa via card. 265.81
Tech returned to perform approved repairs. Tech replaced condenser fan motors on HP Package #15, HP Cond #3, and HP Cond #6. All systems are up and operating within new specifications. Tech has attached pictures to invoice.
Upon arrival customer stated power has not been supplied to system for a while. Tech found 1989 RHEEM gas pack outside, tech was unable to fully inspect/test system without power. During visual inspection tech found outdoor fan motor seizing up as well as inducer draft motor. Capacitor is weak, contactor is pitted. Compressor megged in the yellow range. Duct system is in bad shape. Field supervisor has been informed and will be in contact with customer. Customer requested a field supervisor tomorrow in the afternoon or a later day this week. Tech collected $87.00 plus tax per house call fee.
Tech found no difficulties at this time. Tech found drain pan full of water. Tech removed all water from pan.
Replaced an OEM condenser fan motor. Serial #16071KT63F. Amp draw within range. System is back up and cooling.
Tech preformed CMA FULL SERVICE on 14 split units, 3 package units, 2 air makeup units, and 2 exhaust fans. All units are operating at this time. Units 15, 14, 6, and 3 are in need of condenser fan motor replacements but are operating at this time. Tech has attached performance reports and estimates for recommended repairs to invoice. Unit 14 was diagnosed from previous service call and estimate was sent then.
9194407941 Need to order oem condenser fan motor. For unit 1
