Love working with Randy. He’s knowledgeable, quick, and really easy to talk to
Overall Experience
Quality
Experience
Punctuality
Matt was thorough; explained the repair and was very professional.
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Tech found no difficulties at this time. Unit is running perfect. Tech was able to get in contact with homeowner. Extended ESA 1x year.
Changed filters, checked capacitors, motor amps, T-stats are good, tabs in drain pans.
Tech inspected heat exchanger on 2012 model Trane gas pack. Tech found no rust. No cracks or holes. Tech found recently replaced inducer draft assembly bound up and not running due to red fire caulking and fiberglass gasket dried and obstructing. Tech removed assembly and removed dried caulking material. Reinstalled and lined up with screw holes. Tested system and found pressures over fired. Tech adjusted natural gas to 3.5”wc second stage and 2”wc first stage. System is back heating. Contact here is Harvey Rouse 252-670-2978 There are five systems here on site. Please follow up with Mr Rouse on 5 system CMA.
JACOB AND JUAN INSTALLED A CARRIER PACKAGED HEAT PUMP
Performed tune up on Carrier package heat pump.
