Overall Experience
Quality
Experience
Punctuality
Professional, courteous, timely. Knowledgeable service. A pleasure to do business with.
Overall Experience
Quality
Experience
Punctuality
I called about my sewage pipes under the house and I got an appointment the sassy . They came within 2 hours and fixed the issue in 30 minutes. I was pleased with the work.
Overall Experience
Quality
Experience
Punctuality
Jackson and Sons has always given us great service and installations. We have replaced 7 of our 13 units in the last 5 years. Job is always clean professionally done and on time!
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
J&S is always very professional, courteous, and efficient.
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Tech found system would pop fuse when reversing valve received call. Tech found orange wire in air handler did not have a wire nut and touching metal. Tech recommended adding wire nut and getting on service agreement.
Replacement of failed defrost control board and defrost sensor, customer approved and office ordered parts, tech returned and replaced failed defrost board and sensor. System is now back on and operating properly at this time.
Us supply shower valves and trim us come back and replace it we will have gain access at back of shower if we cut sheet rock we will not replace it had run grab plate due to hole was to big for regular plate
Tech arrived and found condenser frozen over, tech checked defrost sensor and found it failed. Tech shorted sensor pin and tried forcing defrost and found defrost control board also failed not allowing unit to go into defrost. Tech confirmed warranty with office and got approval to order and return to replacement parts from customer. Customer still has heat at this time.
Upon arrival tech was informed that evaporator coil was freezing up when in cooling mode but system was heating with no challenges. Inspected system and confirmed right after TXV the feeder lines going into coil would freeze as soon as it started cooling. Tested system in heat mode and found it to heat with no challenges. Tech suspects TXV at evaporator coil is causing restriction. Tech did also notice that compressor looks to have been changed already and pressure switch was cut out and soldered closed. Tech informed homeowner on all findings with system. Due to not being able to confirm warranty status yet office will need to quote once confirmed and call homeowner.
Need change mix valves for shower x2 Wrote up estimate to replace two shower valves
Low cold water pressure on delta tub shower valve change out boot and spring to fix Toilet is gurgling due to septic be full
Found both bathrooms men’s and women’s not flushing or draining. Found lift station not pumping and backing up. Checked for power and pumps do have power. . Advised customer that they will need to have the lift station pumped out then they we’ll have to find a company that can’t work on the lift station pumps and floats.
—Performed CMA Inspection on 13 Split System Heat Pumps. -Split System 02 - 1996 Trane 5 Ton R22 Heat Pump: Sanctuary Front Left: Blower motor capacitor tested weak. Recommend replacement of capacitor. Provided estimate. -Split System 04 - 1996 Trane 5 Ton R22 Heat Pump: Sanctuary Back Left: Blower motor capacitor tested weak. Recommend replacement of capacitor. Provided estimate. -Split System 05 - 1996 Trane 5 Ton R22 Heat Pump: Youth Classrooms: Compressor contactor shows signs of pitting and heat damage. Recommend replacing contactor. -Split System 06 - 1996 Trane 5 Ton R22 Heat Pump: Nursery Hall: Compressor contactor shows signs of pitting and heat damage. Recommend replacing contactor. Provided estimate. Found no high voltage on line side of disconnect upon arrival. Reset tripped breaker. Unit currently operating. Amperage within spec. Repairs in progress on air handler. Repairs being performed by others. Did not open air handler. -Split System 07 - 2015 Tra
Installed a new diaphragm in women’s toilet and is working properly now. Looked at ice machine in the break room and the ice machine does have water flowing to the unit. Freezer in other building was working when the customer opened the door and checked it.
Tested system in defrost mode and found the heat strip fuse links blown, Tech recommended having the system under a maintenance plan to help prolong the life of the equipment and perform efficiently. Tech replaced 2 fuse links and tested system in heat mode afterwards. Customer approved today’s repairs and invested into yearly PSA(premium service agreement). Customer would like their first visit either Monday or Tuesday next week. Collect via check.
Install Trane 4 Ton Package Heat Pump With WiFi Programmable Thermostat With Surge Protector
Upon arrival tech was informed that system would freeze in heat mode, outdoor fan would not run consistently and heat strips might be burnt out. Inspected system and found the condenser fan motor failed. The heat strips had the breakers inside system turned off, turned breakers on and heat strips started working. Tech also suspects restriction in outdoor metering device due to it freezing during heat mode but not cooling. Tech contacted office to have field supervisor come out due to extensive repairs and age of system and performed handoff. System does have heat strip heat.
