I called about my sewage pipes under the house and I got an appointment the sassy . They came within 2 hours and fixed the issue in 30 minutes. I was pleased with the work.
Overall Experience
Quality
Experience
Punctuality
Jackson and Sons has always given us great service and installations. We have replaced 7 of our 13 units in the last 5 years. Job is always clean professionally done and on time!
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
J&S is always very professional, courteous, and efficient.
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Overall Experience
Quality
Experience
Punctuality
Tech returned and replaced control board system back cooling with no challenges.
Tech washed and serviced unit and found no challenges at this time. Tech was unable to pull blower due to unit trying to come off the wall.
Upon arrival tech was informed thermostat was blank. Inspected system and found breaker at air handler wa left off, turned breaker on and system started up. Checked system and everything is operational at this time.
Tech found t stat wire connection on fan control board loose and will not secure good connection. Tech zipped tied connection to get cooling over the weekend and found t stat shorted. Customer had another t stat system is cooling need to order control board.
TECH PERFORMED CMA FULL SERVICE ON 13 SPLIT SYSTEMS. SPLIT SYSTEM #7 FAN CAPACITOR RATED FOR 5mf TESTED WEAK AT 3.91mf. CAPACITOR DUE FOR FAILURE, RECOMMEND REPLACEMENT OF CAPACITOR. WTH A MEMBERS SAVINGS OF $35.26, REPLACEMENT OF FAN CAPACITOR FOR SPLIT SYSTEM #7 WOULD BE $213.29. ALL OTTHER 12 HEAP PUMP CONDENSERS HAD PROPER CAPACITOR READINGS FOR BOTH FAN AND COMPRESSOR CAPACITORS. TECH CLEANED CONDENSER COILS AND OUTSIDE CABINETS OF ALL 13 HEAT PUMP CONDENSERS. TECH PERFORMED CMA FULL SERVICE ON 13 AIR HANDLERS , ALL AIR HANDLERS WERE COOLING PROPERLY AND TECH CLEANED DRAIN LINES OF AIR HANDLERS. AIR HANDLERS HAVE NO ISSUES AT CURRENT TIME. TECH COMPLETED FILTER CHANGE. THER ARE PICTURES AND A PERFORMANCE REPORT ATTACHED TO THIS INVOICE.
Upon arrival tech found contactor not allowing voltage through tech found ants in contactor. Tech replaced after approval system is back cooling with 18 delta t. Customer signed up for 1 time a year monthly
Upon arrival system was on and cooling with no challenges, customer stated it has been working on and off for a couple days tech found secondary drain pan full of water tech also found crack in drain pan. Field supervisor going to call to give options tech cleared secondary pan per customer request. Bill for work performed
Repaired 3” pvc sewer line under house…..the fitting didn’t appear to have any glue on it
Upon arrival tech found upstairs system void of refrigerant. Customer approved leak search, tech added nitrogen and found system to be leaking at suction like joint at evaporator. Tech quoted repair price and customer approved. Tech brazed leak and evacuated system, system held vacuum successfully. Tech weighed in 5lbs 4oz of R410A per manufacturer. Started system and monitored operation, system is back up and cooling. Recommended investing in service agreement.
Found the indoor mortex coil freezing up upon arrival. R22 pressures of 36/155psi high superheat and low subcool, indications of a leak. Tech spotted a leak at the indoor coil on the left bottom side near the back. Tech provided the options to the homeowner, and would like to have the estimates sent over by email to review/discuss prior to making a decision, tech advised that it is not recommended to recharge the system even with AC leak freeze(leak stopper). Field supervisor visit was declined for now. Homeowners stated that they will call when they are ready to move forward with a decision. System is down for now.
(FELLOWSHIP HALL/KITCHEN UNIT) FOUND AIR HANDLER UNLEVEL CAUSING DRAINAGE CHALLENGES. ADDED RUBBER BLOCK UNDERNEATH BACKSIDE OF AIR HANDLER, CLEARED LINE AND TESTED DRAINAGE WITH NO FURTHER CHALLENGES. ADDED PVC UNION. JEREMY APPROVED REPAIRS. (OTHER END FELLOWSHIP HALL UNIT) R22 SYSTEM IS IN OVERALL POOR SHAPE DUE TO AGE. MAY BE STRUGGLING ON HOT DAYS. PRESSURES WITHIN SPECS. OD FAN MOTOR AMPING AT PEAK OF RATING, BLOWER MOTOR BEARINGS ARE NOISEY. COSTLY REPAIRS NOT RECOMMENDED. HANDED OVER TO FIELD SUPERVISOR. 13 TOTAL SYSTEMS IN NEED OF CMA MAINTENANCE. NO LONGER BEING COVERED THROUGH LOCAL COMPANY. HANDED OVER TO FIELD SUPERVISOR AS WELL.
Tech performed esa on carrier split electric furnace Found no challenges at todays visit Recommend adding ac renew, customer wasn’t home tech built so estimate
