-Customer recently had a different company perform a service call on downstairs split system due to it not performing to his liking. That company informed him that refrigerant levels/pressures were low and that system needed R22 refrigerant added but they do not work with R22. -Customer is aware that low refrigerant levels are an indicator of a leak in system. Is aware that topping off is at best a temporary repair and that Jackson and Sons will not be responsible for length of time this charge may aid system operation. -Informed customer that system should be thoroughly inspected for any additional problems, and recommended maintenance options moving forward. -Customer wishes to proceed with top off only to system. R22 to be recharged to levels per pressure curves as shown on unit documentation. System currently cooling with temperature difference of 16 degrees.