My HVAC stopped working after 9p and it was hot. We have a young child. I made the usual round of calls, however JF Maxwell answered my call after 11p and dispatched Jim (exceptional techician) at my home by 9a. That's when all the other big name companies were catching up, trying to upgrade and sell me more than I needed. JFMaxwell got us back on track and at the right price (other quotes were hundreds more). My neighbor was so impressed that she signed up with them too. I cannot recommend them enough!!!!