Not the best service. Tech didn’t have the equipment with him, had to make another appointment. Tech was nice but not very knowledgeable. Not my best experience with JMS.
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Very happy with the service. Christopher was very pleasant and professional.
Response from JMS Services:
We are incredibly grateful that you took the time out to leave us a 5-Star review.
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Aaron was very professional. He has very good communication skills, a friendly disposition, along with great experience and skills!
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Considerate but didn’t wear mask.
Response from JMS Services:
We appreciate the positive rating.
Overall Experience
Quality
Price
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Overall Experience
Quality
Price
Convenience
For this job, the customer was not getting any heat, going into her bedroom on the first floor and a bedroom below in the basement. I went to inspect the ductwork with the camera but I was not able to get the camera working. So what I done is collect information of the ductwork and got pictures and videos of where they are located. I also got the measurements of the ductwork. As of right now, we would need to follow up with the customer, and give her the information we have collected.
Installed 240 outlet and verified proper operation.
Quoted customer to install ev outlet in garage. Will be about a 30 ft run with a 30 amp breaker and a 240v outlet. Need to schedule asap.
Replaced whole house filter. Verified proper operation. Quoted customer for bathroom repairs. Will be replacing toilet, shower and setting vanity to run waterlines.
Performed water test and found water to have 0 iron, 7.0 acidity which means neutral, and 0 hardness. Water tested perfect.
Installed new power vent water heater. Was not able to get old water heater out by myself so we will need to return to remove it.
When arriving at the customers house, I performed a leak check on their geothermal. I checked all the lines coming off the compressor. I found no leaks coming from there but when I started to check the coil, it started beeping 99%. I took it away put it on medium setting and it beat and I took it away again on low setting and it beat as well. I confirmed the unit not fit to be replaced. I gave a couple estimates to the customer.
A mouse has chewed through the wire for a second time I cut out that section of wire and resealed hole with a full tube of silicone. Condenser was completely plugged so I also clean that while I was here.
Performed AC tune up verified everything was working properly. Blower capacitor was changed. Recommend condenser capacitor replacement as terminals are rusty.
We will be extending the waterline to the new well tank that will be set by the well company when the new well is installed. Tied well tank to existing waterline and verified it was leak free as well as bled water off at kitchen sink.
Check system and found that thermostat wire was shorted out due to a rodent eating through the wires where it came to the wall. There’s not much slack there but I was able to isolate the two wires for cooling and electrical tape them so they would not short out anymore if anything else happens to these wires a new wire will have to be polled I was not able to access the thermostat wire from inside due to the ceiling being finished. I performed a quick check on the system and verified everything was operating properly however the unit does not have a filter in it it takes an 18 x 24 x 4 I let the customer know on the size and they are going to order. I also would recommend having a blower cleaning done due to it being dirty from not having a filter in there for a bit.
Checked the furnace Found the Ignitor bad Replaced the Ignitor Replaced the media filter at the owners expense Insured the furnace is working properly before leaving Furnace will need burners soon Owner will let us know if he wants to do them for next season
Found sump pump to be bad. Replaced sump pump and verified proper operation.
Installed new 50 gallon electric water heater verified there was no leaks
Found water heater to be issue. Quoted new water heater and customer approved.