Fixed the errors of the original installer. Now the furnace breaths much better. I can tell by the sound and the air volume from the registers.
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Service was great and very professional. I would highly recommend your company. In fact I will. Thank You so much
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Tyler sees knowledgable about the the services he is performing.
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Friendly, quick and very considerate! Did a great job!!!!! Thank you!
Response from Ascend Mechanical:
We thank you for sharing your positive experience.
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Dan was polite and professional. Very satisfied with the service, my plumbing problem appears to have been solved. Happy with JMS
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Dan was excellent very knowledgeable and has very good manners
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Had a 58 code and that is a wet switch open in Circuit tested and cleaned and checked switch had 1.9 dc volts and also found furnace is leaning the wrong way put shims under coil and clear silicone gap tested and also cleaned drain and trap and tubes and furnace is now level as should be and they do not need to pay for service call per Aaron
Received information from customer in regards to leak from main water supply line leaking in yard. Relayed information to owner and will return as soon as possible to fix issue.
Created job to collect payment for pvc used for TWT.
We recently sold a new 20x25x4 MERV 11 pleated air filter to a customer. This high-efficiency filter is designed to capture dust, pollen, and other airborne particles, significantly improving indoor air quality. The filter’s deep pleats increase surface area, enhancing its lifespan and performance. It fits most standard HVAC systems, ensuring compatibility and ease of installation. Replacing filters regularly is crucial for maintaining optimal system efficiency and ensuring a healthy home environment. Trust our high-quality filters for superior air filtration.
Found system filters were completely clogged. We changed filters and then checked outdoor unit to ensure it was operating properly. System was putting out 53 degree air and was working when we left. Credit card on file was billed for job.
Performed leak search on gas supply to stove and did not locate any leaks. I also did not detect any odor of gas in the home. I throughly checked with bubbles along stove and in basement supply lines.
Drain was plugged between clean out and septic tank. I ran machine through and cleared line. Verified proper operation of all the plumbing
Found bottom of water heater is rusted through and leaking. Heater not repairable. Quoted new 40 gallon NG water heater for mobile home.
Customer called and said AC unit wasn’t working properly, but would like to have maintenance done on it. When we arrive, we found out the condenser was completely clogged and need to be cleaned. We performed a precision tuneup which includes washing the outdoor unit. We also found that blower wheel was dirty and capacitor for indoor motor was weak. Customer wants to hold off on making those repairs. System is now operating properly. Customer would also like a price on adding an extra fan in back bedroom
Replaced OEM control board due to there being a burn mark on it. Also I reset a manual reset limit switch. Limit switch was open when we got to the home
For this job, the customer was saying they could smell sewage in the back corner of the house. So I cry underneath the house and found sewage right under where the toilet was and where it was going out side towards the city drain. I found a big crack, just below the toilet and saw signs of leakage around the joints and also saw 2 inch galvanized pipe rusted through. My recommendation is replacing the galvanized pipes from the toilet to the outside drain and replacing all galvanized pipe. As of right now, I was not able to fix the sewage smell.
Return is grossly undersized and has already took out a motor. to insure that this does not happen again and to prevent any damage to the furnace we will be fixing the return. We will be running new properly sized duct work to the three existing returns. We will be setting the existing furnace on a base and installing a 20x25x5 filter rack on the side. We will be installing a new return drop. We will be installing a new return trunk that will a attaching to the three returns. We will be moving the wood burning coil to the supply side on the furnace.(we will supply fittings and the customer will supply the piping)
Found trap was clogged and flame sensor was dirty. Prior to cleaning flame sensor my reading was 1.5 uADC after cleaning flame sensor my reading was 3 uADC. I then removed and cleared debris from trap. After hooking up trap and starting furnace the collector box condensation was able to drain properly and I observed a large amount of condensation going through trap further verifying prior clog. All items are routine maintenance items not covered under warranty. I recommend routine maintenance through Ascend Mechanicals Gold Plan Membership for preventative maintenance.
Customer says there was sewage smell coming from air vent underneath the sink downstairs, the air vent flapper was not working a lot of air to come through. We are changing the auto air vent. We also tested all drains to make sure they were working properly. If we have to come back for problems with smell again we will need to cap where the air vent goes in