Excellent Service

Alain from Magna, UT

Service was carefully and professionally performed. Excellent work!

Furnace installation

Cleone from Magna, UT

Professional, friendly, knowledgeable. Everyone from the first contact to the end of installation was a pleasure to work with: would definitely recommend them

Great Service

Fred from Magna, UT

Best HVAC company in Utah

Annual Furnace Checkup

Alain from Magna, UT

Just Right Heating installed and maintains the furnace very well.

Awesome service

James from Magna, UT

Good job

Glen from Magna, UT

Great Friendly Service

Alan from Magna, UT

Channing Cook behaved in a very professional manner and did a wonderful job servicing the Trane air conditioning system in my home. Just Right Heating and Air installed the system and have been servicing it since we purchased it in 2013. They have provided excellent service and care for the system.

Doesn’t feel right

Taliah from Magna, UT

I’ve never been one to give bad surveys. And honestly, I wouldn’t consider this one to be. But maybe it’ll help with future customers. This was a BIG purchase. The system I bought was half the price of my house. I was beyond nervous. Ryan was great. But when I said we needed to think on the purchase, he swore up and down that if we didn’t purchase it that day, we would lose the pricing. The pricing that was already much much higher than anticipated but he seemed to be well versed and I wanted to trust him. But to pressure a sale like that, just didn’t sit right. During the install, the technicians told my boyfriend that Ryan did not measure it correctly and that our furnace would hang out. When I asked Ryan about this, he didn’t take ownership. I requested a different furnace that is the correct size and was given a lot of push back from him. He even said it would be more money from us to go smaller. And it felt like he only said that to get us to do it. Which felt wrong. This is a lot of money for us to feel wrong about it. Our furnace did not work after installation. For 4 days we didn’t have heat. Ryan called me to check in and to have me sign my invoice. I told him that the furnace didn’t work, that Channing was working on it. And he continued to press me signing the invoice when I could. An invoice for a furnace that wasn’t working. It turns out that was simply missing caps. I don’t know if this was an installation error, a manufacturer error or what. Channing was excellent in communicating with us. He said we would be reimbursed for needing to buy our own space heaters which we are waiting to get approved for reimbursement. I understand there being a wait. I was calm this whole time. I was patient. I’m not confrontative. No one wants that customer. But I have to say, for such a large important purchase, I have left this feeling taken advantage of.

Great Service

Brandi from Magna, UT

Chris and his team arrived on time, were friendly, courteous and on task the entire time of our service which was an all day project! They even held off installing the thermostat right next to my kids’ door to allow my kids to finish their nap. They walked me through everything afterwards and were just really great to work with. Ryan also came to check on the status of everything during the service. Just top notch quality service.

Great Service

Brandi from Magna, UT

Channing was so knowledgeable and friendly. Gave us all the information about our furnace status along with details on how to move forward with getting in replaced. He was timely and courteous and we would absolutely refer him and Just Right to anyone.

Excellent service

Orville from Magna, UT

Tony was great, he explained things well.

Great Customer Service!

LJ from Magna, UT

This company was great to work with! Zach was a very knowledgeable and skilled Technician. He answered questions I had and explained how to operate and take care of the equipment being installed. I would not hesitate to recommend Just Right Air for plumbing and heating needs, as they go the extra mile to serve their customers needs!

Great Regular Service

Alain from Magna, UT

Just Right Heating installed and has taken care of the furnace for 8 years. Their service has always been very good and has kept the furnace and airconditioner in top condition.

Eventually

Jason from Magna, UT

While it didn’t go exactly how we would have wanted the end result worked out. So last July we purchased the top of the line as far as A/C Units/Furnaces go from Just Right …. For the last year it did what I thought was “okay”. This July someone came out for the 1 year check-up and advised us it was never installed correctly. Apparently Stage 2 was never charged with coolant or programmed into our unit. So all summer long the unit struggled to keep us at 74 degrees. The technician didn’t try to his the hide that the mistake had been made and told us he would take care of it. A full day later the unit now runs like a spendy top of the line unit should run. No hard feelings but I wish this could have been installed correctly the first time. I would recommend Just Right to friends and family. Mistakes get made I understand that. What won me over wasn’t the end product it rather the technician admitting they had made a mistake rather than trying to hide it from us. Thanks Zachary, you were awesome! Jason Ashment

A/c repair

D B from Magna, UT

Customer Service Cheerful Accommodating Great communication of arrival times Offered to put me on cancellation list Repair On time Great communication of arrival and what to expect and when Repair done quickly I appreciate that there was no high pressure sales to upgrade system Definitely use Just Right again