It was a horrible experience to me . I was charged $ 4000.00 to change the panels and wirings “inside and out “ but not all of those were done. The dryer stopped working . I called the office , they scheduled the technician to go back to the house . I waited for more than 1 hour for him that afternoon ,but he did not show up. I found out later that he came early . Well after that, my dryer still would not start . The following day I called the office of my concerns and spoke to Lauren , she was not sympathetic at all , she screamed at me and hung up the phone on me , I felt so bad. I was afraid to call after that . Later I was sent a signed acknowledgment letter in the email saying that I was fully satisfied of the work done . Well I was not satisfied And I am still not satisfied and also I did not sign it , my tenant said she did not sign it . I know that my tenant has a visitor in the house that does not speak English . I do not think it is right for them to let the visitor sign a paper that can’t understand what they are signing . The owner was supposed to sign not the tenant or the visitor . In my conversation with the Technician he thought that the dryer got burned out . Few days later , I had repairmen come out to repair the dryer but those 2 people could not make it start either . I eventually bought a brand new one and that would not start either . I plan to call Kings Electric again but I am afraid . I am also still waiting for the copy of the paper /forms that i signed that they were supposed to email to me . I still have not received those . I also do not have a paper that shows I have a 3 year warranty as promised to me by the Technician. To me it was a horrible experience .
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As expected, The technician was on time, courteous and finished the job in a timely manner.
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Performed PM R.C.S. Upon arrival noticed float switch not working and A/H Drain Pan full on algae/gunk. Clean a/h pan thoroughly and VACCUM line . Also lay drain tablets and spray drain treatment . On C/U voltage regulated and Run cap going bad rated for 45/5 tested at 38.19. Fan motor tested as overamping and run cap will need to be replaced soon. Cut in new filter for customer. New Delta t is now 15 degree subcool . Will recommend safety float switch, Run cap 45/5 and outdoor fan motor
Dear customer We’re happy to give you the estimate to repair the pool light circuit that has been broken when removing tree stump During the short diagnosis, we found out that the pool light transformer was short as well. We recommend replace the pool light transformer and run new conduit — Supply and Install (1) 300W 12v pool light transformer — Remove and discard existing conduit — Run new conduit underground and connect to new transformer. Approximately 30ft Thank you for choosing us and feel free to reach out for more details
Hey Nelson! Thank you for choosing Kings Electric & A/C for your electrical upgrades. Today I was able to finish the job of replacing your existing main breaker panel, with a new one that has space for outside circuits and I added a surge protector as well, everything was tested and is working correctly once again. If you have any questions or concerns, please reach out. Your Electrical Technician, Xavier
Hey Walter! Thank you for calling Kings Electric & A/C for your electrical upgrades. Today I was called out because you’ll like to upgrade your service from 150 amp to 200amps. I explained to your wife about the job and what it consists of, if you have any questions or concerns, please reach out. Your Electrical Technician, Xavier
Today we went back to the job because the dryer issue is still occurring. Did extensive troubleshooting with Phil on the phone and the outlet is reading the 240v but dryer will still not turn on. Told customer to get new dryer cord to see if that is the issue, if not to call us back and talk to Phil.
Hey! Thank you for calling Kings & A/C for your electrical upgrades. Today I was called out because you’re having issues with your main disconnect. As seen in pictures it’s completely rotten and rusted out. The solution will be replacing and adding a new main disconnect for your home to make everything electrically safe once again. If you have any questions or concerns, please reach out. Your electrical technician, Xavier
Hey lorelyn! Thank you for calling Kings Electric & A/C for your electrical upgrades. Today I was called back to your home because you don’t have power in the bathroom, bedroom, or dryer outside your home. After troubleshooting and testing everything for power, everything has the power it needs and all the lights are on in your home, including bathroom. Your dryer 40 amp outlet is giving the 240v as well. Your dryer isn’t turning on, you’ll have to call a appliance company to look at that for you. I tested the whole home and everything is good electrically. If you have any questions or concerns, please reach out. Your electrical technician, Xavier
Hey Kendra! Thank you for calling Kings Electric & A/C for your electrical repairs. Today I was called out because you are having issues with your pool GFCI. Once I got here you explained to me that it’s not the GFCI but the actual pool filter plug that you’ll like fixed or replaced. I recommend you buy the specific plug on the pool website or call out an appliance company that concentrates on work of that sort. If you have any questions or concerns, please reach out. Your electrical technician, Xavier
Hey Norma! Thank you for calling Kings Electric & A/C for your electrical upgrades. I’m glad to inform you that the job is finished we’ve brought power to your new ring transformer, reconnected ring door bell, brought new power for ring spot light, replaced light fixture in closet with a new one, and trouble shooter all outlets and switches asked by customer. If you have any questions or concerns, please reach out. Your electrical technician, Xavier
Hey lorelyn! Thank you for calling kings electric & a/c for your electrical upgrades. I’m glad to inform you that the job is done and everything is working once again. We replaced your indoor and outdoor fuse panel with new 200 amp main lug panel for the inside and 200 amp main breaker panel on the outside with surge protection as well. The only issue we had was when I corrected the wiring that was rigged for your dryer and outside lights and when I put it on a double pole 40 breaker it didn’t have enough power for dryer, just for the lights and outlets. I gave you an option how we can get that fix for you as well but you decided to hold off at the moment and asked me to put the rig back how it was. Everything is on and has power. If you have any questions or concerns, please reach out. I hope you have a great Day! Your electrical technician, Xavier
Hey Veronica! Thank you for calling Kings electric & a/c for your electrical repairs. I’m glad to inform you that the work is complete. We replaced your existing 200 amp indoor panel with a new 200 amp main lug panel with more space for the future. Also we did the whole home redevice in replacing all outlets,GFCI,switches, and finally we installed your whole home surge protector. Everything is working 100%. If you have any questions or concerns, please give us a call. Thank you and have a great night! Your electrical technicians, Jeahn & Xavier
Hey Philip! Thank you for choosing kings electric & A/C for your electrical upgrades. Today I was able to install your generator interlock kit on the side of your house. The correct wire size #10 was ran in a liquid tight with its proper connectors. I tested the outlet clip for power and everything is reading correct as for everything in your main disconnect as well. I hope you enjoy it and stay safe during this hurricane season. If you have any questions or concerns, please give us a call. Your electrical technician, Xavier
Hey Ivelisse! Thank you for choosing kings electric & a/c for your electrical upgrades! Today when I got to your home you explained to me the issue you are having with your FPL meter and how the box is coming apart on the top. After troubleshooting and opening up the panels, I’ve come to the conclusion that everything will have to be swapped out and replaced with a new system, I’ve explained to you the work and what it entails, if you have any questions or concerns, please reach out. I hope you have a great Day! Your electrical technician, Xavier