Customer stated air conditioner is not cooling and outside unit is not running -Checked incoming voltage(both line voltage and control voltage) -checked dual run capacitor -Capacitor was outside of manufacturers specifications -replaced capacitor -found condenser coil to be extremely dirty -this could have led to capacitor failure -recommend cleaning condenser coil soon or having us bring our coil cleaning trailer to clean coil Customer stated indoor temperature was 83 -it will take some time to bring temperature down to set point on thermostat